Skills

  • Microsoft Office
  • Microsoft Word
  • English
  • Excel
  • Typing Skills
  • Customer service
  • Ms office

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Experience

John Maina

Work experience
  • August, 2015 - November, 2018
  • Fulltime
  • Help customers with use of computers, applications and Internet usage.
  • Assist customers with downloads, printing, scanning, attaching and emailing documents.
  • Troubleshoot hardware, terminals, software and connectivity .
  • Clean computer areas and tables and keep the premises neat and tidy.
  • Support the cybercafe owner in basic record keeping/book keeping.
  • Provide excellent customer care and assist clients to complete forms and returns for KRA, NTSA, NHIF and other e-government services.
  • Anticipate and promote computer and internet-related products and services of the venture.
  • Learn and operate various equipment in the media centers - photo and video equipment, software etc.

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