About

I am an enterprising young professional seeking to continue my development in the FINANCIAL SERVICES and CUSTOMER SERVICE sector.I think in terms of results and objectives.I am enthusiastic and I work with decisiveness & conviction.I have a proactive attitude, possess excellent communication & people skills(I find positive ways to stimulate conversations/engage with people), am very adaptable and a great team player. Excelling in my basic and intermediate level accounting,banking& finance courses and having acquired a Customer Service Certification from Generation Program Kenya I feel very confident in my abilities to deliver and am keen on expanding my professional ability. I am Tech Savvy,proficient in Microsoft Office,Excel and Sage business.

Skills

  • Communication
    9
  • Teamwork
    10
  • Problem-Solving
    9
  • Creativity
    9
  • Leadership
    9
  • Accounting
    8
  • Administration
    8
  • Customer service
    9
  • Finance
    8
  • Office management
    8
  • Retail
    9
  • Sales
    8

Experience

John Gichuki

Work experience
  • Hub officer  at   Zumi
  • Zumi May2022-ToDate
  • HubOfficer
  • Responsibilities
  •  Managingstockbykeepingtrackofinventoryatthehub.Accuratelyrecordingall
  • stockreplenishmentsandinventorysoldtherebyensuringthecompanyisaware
  • oftheaccuratenumberandtypeofstockatthehub.
  •  Pushingsalesfrominventorytoensurethehubismeetingitsrequireddaily,
  • weeklyandmonthlytargets.
  •  Customersupportandrelationshipmanagement.Givingsatisfactorycustomer
  • serviceexperienceeverytimeaclientvisitsthehubleadingtoclientretentionand
  • positivecompanyreputation.
  •  Preparingdailyhub;sales,returnandexpensesreportsbyensuringall
  • transactionsarewellcapturedthereforeaidingthefinanceandmanagementto
  • haveaccuratedataonthebusines'sperformanceandlevelofgrowthinthe
  • marketplace.
  •  GeneralAdministration/managementofthehubandotherdutiestosupportthe
  • Operationsteamincludingbutnotlimitedtodispatch/logistical
  • coordination,purchaseandsupplymanagementetal.

John Gichuki

Work experience
  • January, 2022 - February, 2022
  • Parttime
  • SledgeGroupKenya January2022–February
  • 2022
  • InventoryControl(Contract)
  • Responsibilities
  • ● MappedthestoresandwarehousesbyallocatingBinsandSU'stodifferent
  • locationswhichincreasedorganisation.
  • ● Usedascannertocorrectlyrecordthebarcodesofallitemsintotheirrespective
  • locationsthusminimisederrors.
  • ● PerformedAdHoccontrolbyphysicallycountingallthestockwhichcaughtout
  • anyerrors.
  • ● Verifiedcredibilityofourstocktakenbycheckingifallthebarcodeswere
  • scannedcorrectlywhichgaveourcount100%accuracy.

John Gichuki

Work experience
  • Responsibilities
  • ● Managedpettycashbyintroducingarequisition-surrenderformatwhich
  • enhancedaccountabilityandensuredthattherewasminimalwastage.
  • ● Reconciledfinanceaccountsandefficientlycarriedoutpayrollactivitieswhich
  • enabledatimelysalaryremuneration.
  • ● Sentoutinvoicesandcollectedallduechequesontimewhichhelpedtomanage
  • debtandensuredwehadenoughworkingcapitalatourdisposal.
  • ● Paidallbillsi.erent,water,electricity,businesspermits,internetetcontime
  • avoidingdisconnectionwhichmadesureeverythingransmoothly.
  • ● Liaisedwithoursuppliers/creditorsandrenegotiatedpaymentplansensuringwe
  • keptagoodcreditscore.

John Gichuki

Work experience
  • September, 2019 - February, 2020
  • Fulltime
  • YumDeliveries September2019-February
  • 2020
  • FinanceIntern
  • Responsibilities
  • ● Managedinventorybykeepingtrackofthewarehousingsoftwareandreported
  • onvarianceswhichreducedloss.
  • ● Managedpettycashandensuredalltransactionswereaccompaniedbyreceipts
  • whichenhancedaccountability.
  • ● Reconciledandverifiedentriesbycomparingsystemreportstobalanceswhich
  • ensuredallfiguresweretrueandaccurate.
  • ● Prepareddeliveryridersweeklypayroll,wrotechequesandensuredallapprovals
  • weremadeontimewhichkeptthemmotivated.
  • ● Preparedaccountsdailyreports,kepttrackofexpendituresandscheduledall
  • duepaymentswhichreducedtheriskofdefault.

Related persons

Kiiru MachariaCorporate Sales Account Manager at Institute Of Software Technologies