About

I am an aspiring ICT professional with a passion for solving complex problems and a focus on accuracy. I have gained foundational skills in ICT, including statistical analysis, customer relations, risk management, and compliance. My background involves assisting with ICT-related tasks such as troubleshooting, system maintenance, and providing solutions to improve efficiency. I am eager to further develop my skills, contribute effectively to a team, and build a successful career in the ICT field.

Skills

  • Microsoft Office
  • Microsoft Word
  • Excel
  • • Proficient in using Microsoft Office Suite (Wor
    5

Experience

Jeremiah odero

Work experience
  • September, 2022 - December, 2022
  • Fulltime
  • Assisted in the installation, configuration, and maintenance of computer systems and peripherals.
  • Troubleshot and resolved network connectivity issues and performed basic network diagnostics.
  • Managed support requests using the company’s ticketing system to ensure timely resolutions.
  • Collaborated with senior IT staff to develop and implement IT policies and procedures.
  • Provided first-level technical support to employees, addressing hardware and software challenges.

Jeremiah odero

Education
  • Ict

Related persons

Alfred OpiyoTechnical trainer at Ministry of Education (Kenya)