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A Trucking & Transportation Company is recruiting the following roles below. Location: Lagos, Ogun state, Calabar • Customer Experience Manager • Asset & Critical Event Officer • RT HSEQ Manager • Business Unit Manager (Calabar, Lagos, Itori) • Contract Manager(Calabar, Lagos, Itori) • National Fleet Manager • Operations Manager • RT Emergency Rescue & Recovery • Documentations Manager • RT Security Manager • HRBP Operations • Group Talent & OD Manager • Corporate Comms Manager • Facility Manager • Head, Corporate Finance • Financial Controller • Senior Treasury Manager • Fuel Manager • Risk and Compliance Manager • Infrastructure Manager • Project manager Please click this link below to apply: https://bit.ly/3sIHl3l

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Experience

We are hiring!
Customer Experience Supervisor
Location: Ikoyi Lagos
Main Responsibilities;
• Manages the day-to-day operations in the DigiCenter and ensures effective data recording, integrity, quality assurance and people management
• Writing reports analysing and presenting compelling recommendations for improvement in the Digital Centre to the Head, Customer Experience.
... Developing feedback mechanism or complaints procedures for customers to use
• Work with Head of Customer Experience to Improving customer service procedures, policies and standards in TSL
• keeping ahead of developments in customer service, transportation and logistics industry by reading relevant journals, going to meetings and attending courses.
• Communicating courteously with customers by telephone, email, letter and face-to-face
• The incumbent is expected to know the company’s products and policies inside out and be able to communicate it to other members of staff in the DIGITAL CENTER.
• Respond to service issues, upholds service quality, safety standards and facilitate in a timely manner response to both internal and external customers complaints or enquiries.
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
• Implement an effective customer loyalty program and drive the driver’s league program for TSL
• Hire and train new Digital Staff with the approval of the Head, of Customer Experience and COO

Experience:
• A minimum of 5 years’ proven experience in a customer service position.
• Experienced in Call Center Management in a bank, Telco or Transport company would be an added advantage
Education:
• Bachelor’s degree or HND in Business Administration or relevant field.

Click the link to apply: https://bit.ly/CXrecruitment
 more
  • customer experience
A Trucking & Transportation Company is recruiting the following roles below.

Location: Lagos, Ogun state, Calabar

• Customer Experience Manager
• Asset & Critical Event Officer
• RT HSEQ Manager
• Business Unit Manager (Calabar, Lagos, Itori)
• Contract Manager(Calabar, Lagos, Itori)
• National Fleet Manager
• Operations Manager
• RT Emergency Rescue &... Recovery
• Documentations Manager
• RT Security Manager
• HRBP Operations
• Group Talent & OD Manager
• Corporate Comms Manager
• Facility Manager
• Head, Corporate Finance
• Financial Controller
• Senior Treasury Manager
• Fuel Manager
• Risk and Compliance Manager
• Infrastructure Manager
• Project manager

Please click this link below to apply: https://bit.ly/3sIHl3l
 more
  • Logistics and supply chain management
  • Transport Management
  • trucking

We are Hiring!!!
We are recruiting for some C-Suite Roles for a Logistics Company (Group Wide)
1. Chief Financial Officer
2. Head HR
3. Head Inter-City Operations
4. National Fleet Manager
5. Head Customer Experience
6. Managing Director
7. Head Fleet Management
8. Technical Assistant
Please click on the link below to apply. https://bit.ly/3s3XWhw
  • Human Resources
  • Business Development
  • Accounting
  • Engineering
  • Finance
  • Management
  • Software development
Are you interested to Be More that what you are? In growing your career and developing your skill while working in a Logistics & Transportation company? The Company has been operations for more that 20years in various location in Nigeria. (Lagos, Ogun, Calabar, Abuja).


The Company is looking to expand more on various Business Areas, and will like you to be part of the talent pool for... various job roles/functions that will be available for recruitment by January.


Please click link below to join the TALENT POOL. https://forms.gle/cLwcYKvGsmVbHsh57

For further enquires, Kindly reach out to
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  • logistics and transport skills
  • logistics
  • hr