Skills

  • Microsoft Office (Word/Excel)
  • Adaptability and Flexibility
  • Time management and Organizational Skills
  • Good laboratory practices
  • Accuracy and strong attention to detail.
  • Teamwork and collaboration skills
  • Good Communication and Interpersonal Skills
  • Inventory management
  • Network operations
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Experience

Jehoshaphat Joel Abekah

Work experience
  • Network Monitoring and Troubleshooting: Monitoring the network for issues and resolving them promptly using Oss tools like invendis, U2020.
  • Incident Management: Documenting and resolving network-related incidents while keeping stakeholders informed.
  • Managed high-volume inbound and outbound communications with all stakeholders to address inquiries and provide professional support.
  • Responding to Mails from clients.
  • Alert handling: Responding to alerts and alarms promptly assessing the severity of issues and initiating the standard escalation protocol.

Jehoshaphat Joel Abekah

Work experience
  • October, 2021 - September, 2022
  • Fulltime

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