Jared Jason

Followers 2
Connections 5

ADMINISTRATOR at GURU IT SERVICES

since January, 2020

ja***64@gmail.com

Skills

Administration
Banking
Business Development
Customer service
Digital Advertising
Office management
Project Management
Retail
ICT
English
10
Kiswahili
10

Experience

Jared Jason

Work experience

ADMINISTRATOR at GURU IT SERVICES

2020 -
Fulltime

Roles:
System Administration: Managing and maintaining servers, networks, and other IT systems to ensure optimal performance, security, and availability.
User Support: Providing technical assistance and troubleshooting for employees, including software installation, hardware configuration, and resolving IT-related issues.
IT Security: Implementing and enforcing security measures to protect the company's data, networks, and systems from unauthorized access, malware, and other threats.
Backup and Disaster Recovery: Developing and maintaining backup strategies and disaster recovery plans to safeguard critical data and ensure business continuity in the event of unforeseen incidents.
Software and Hardware Procurement: Evaluating, selecting, and purchasing IT software and hardware solutions that align with the company's needs and budgetary constraints.
Documentation and Training: Creating and maintaining documentation, manuals, and training materials to facilitate knowledge sharing and ensure efficient use of IT resources.
Duties:
Monitoring system performance and addressing any issues or anomalies promptly to minimize downtime and disruptions.
Conducting regular audits and assessments to identify potential vulnerabilities and compliance gaps, and implementing remediation measures as necessary.
Collaborating with other departments and stakeholders to understand their IT requirements and provide tailored solutions and support.
Staying abreast of emerging technologies, industry trends, and best practices to continuously enhance the company's IT infrastructure and services.
Managing vendor relationships and contracts to ensure timely delivery of services and adherence to service level agreements (SLAs).
Participating in IT projects and initiatives, such as system upgrades, migrations, and expansions, from planning and implementation to post-deployment support and evaluation.
Achievements:
Implemented a robust backup and disaster recovery solution that reduced data loss risks and enhanced the company's resilience to IT disruptions.
Strengthened the company's cybersecurity posture by deploying advanced threat detection and prevention mechanisms, resulting in a decrease in security incidents.
Streamlined IT procurement processes and negotiated favorable terms with vendors, resulting in cost savings and improved resource allocation.
Conducted comprehensive user training sessions and documentation updates, leading to increased user productivity and proficiency in IT tools and systems.
Successfully upgraded legacy systems and migrated critical applications to modern platforms, improving performance, scalability, and compatibility.
Received positive feedback from stakeholders and colleagues for consistently providing responsive and effective IT support, contributing to overall employee satisfaction and operational efficiency.