About

Organized and detail-oriented Administrative Assistant with over 10 years of experience providing high-level support to executives and teams. Skilled in managing schedules, handling correspondence, coordinating meetings, and maintaining office efficiency. Proficient in Microsoft Office Suite, calendar management, and office operations. Known for strong communication skills, discretion, and the ability to multitask in fast-paced environments.

Skills

  • Administration
  • Customer service
  • Healthcare
  • Office management
  • English
    9
  • Kiswahili
    10
  • Kikamba
    4
  • kikuyu
    2

Experience

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Education
  • I am currently pursuing my Project Management course.

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Work experience
  • Data entry and production of basic reports.
  • Maintenance of admission/leaver rolls under the direction by line manager, including uploading common transfer files to Teacher and tracking pupil movement.
  • Receiving admission enquiries from parents – taking initial contact details from parents, and arrange appointment times when requested.
  • Producing class lists, usually in response to teacher enquires, of e.g. for medication information, contact numbers, and addresses and to ensure consent forms are returned.
  • Telephone/reception acting as the first point of contact for the school either by telephone, email or face to face and contribute to the smooth running of the school’s reception area.
  • Locate children and staff in the school when required and pass to staff as appropriate urgent messages from parent/carers.
  • To contact parent/carers/legal guardians for specific reasons when requested by staff and request the collection of sick children on behalf of staff.
  • Diary management for the head and/or leadership group as required.
  • To arrange any hospitality requirements and meeting room facilities as and when directed.
  • Issue visitor passes where necessary.
  • To act as a contact for and liaise with facility management staff.
  • Be accountable for controlled stationery.
  • Administer fund raising efforts.
  • Administer school trips.
  • Report faults and contact contractors.
  • Assisting with the production of school publications.
  • Collating, printing and copying school reports.
  • Using appropriate IT software packages for the production of school publications and documentation.
  • Ensure that an effective reprographics service is maintained, including supplies of paper etc.
  • Correspondence absences/telephone calls mail and post duties.

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Work experience
  • I worked as a reliever for someone who had gone for maternity leave.
  • Duties:
  • To shape communication from patients to nurses attending to them so as to mold public perception on a day-to-day basis.
  • Responsible for maintaining the desired image of the hospital to the public eye.
  • Arranging interviews with hospital administrators and, occasionally, with health care providers
  • Support and implement a wide range of strategic communications campaigns and workstreams with minimal supervision
  • Provides proactive counsel to patients and provide the highest level of client service through proactive account management for their huge bills.
  • Successfully managed project teams and staff to maintain and grow staff to patient relationships.

jackline laisi

Education
  • February, 2009 - November, 2010
  • PURSUED A DIPLOMA IN BUSINESS MANAGEMENT

jackline laisi

Work experience
  • o Planning and organizing on daily activities.
  • o Screening Phone calls.
  • o Responding to emails, finding cheaper alternatives that keep office costs down or even coming up with a seating chart that limits employee distractions.
  • o Handling petty cash and payment vouchers.
  • o Filing.
  • o Billing and invoicing clients for the jobs done.

jackline laisi

Education
  • CERTIFICATE IN DATA ENTRY AND COMPUTER SKILLS
 

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