About

I am a motivated individual with experience in providing administrative, logistical and general operational support to drive corporate success. I have excellent organizational, time-management and strong communication skills and I can cooperate with others to achieve objectives given on time

Skills

  • Customer service
  • English and Kiswahili
    9

Experience

Jackline Kathuruh

Work experience
  • Client retention and win backs for churned clients.
  • Providing alternate solutions regarding payments and service.
  • Receiving calls to customers and solving and troubleshoot any problem they have at first call resolution.
  • Assisting customers to login and change their router settings.
  • Assisting in outlook mail setup, router configurations.
  • Welcoming new clients and guiding them on self-troubleshooting process.
  • Responding to billing mails and queries.

Jackline Kathuruh

Education

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