About

As a seasoned Research Psychologist with over 5 years of experience in the People Space, I have had the privilege of leading and building remote communities with a human-centric and data driven approaches to People Operations. Throughout my career, I have successfully measured and increased engagement while driving positive change across all functions, making a significant impact on the organizations I have interacted with internally or as an external HR expert. With a passion for building diverse and inclusive teams, I have hired top talent from over 60 countries, fostering a culture of collaboration and innovation. I firmly believe that a people-first approach is key to driving success in any organization, and I am committed to creating a positive and empowering workplace environment. As a leader in the People Space, I have a proven track record of developing and implementing strategic initiatives that align with organizational goals, while prioritizing the well-being and growth of team members. My experience has taught me the importance of effective communication, empathy, and adaptability, which I bring to every role I take on. If you are looking for a dynamic, results-driven professional with a proven track record in the People Space, I would love to connect with you. Let's work together to create a more inclusive, collaborative, and engaged workplace culture.

Skills

  • Human Resources
  • Management
  • Project Management
  • research and analysis
  • research

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Experience

Ivan Munashe Katsere

Work experience
  • I was responsible for providing People/HR support and guidance to our creative leaders and employees across our global community of 60+ countries.
  • Partnered with Creative Leadership to drive strategic initiatives that align with the business objectives, including talent management, succession planning, performance management, and organizational design.
  • Acted as a coach and trusted advisor to Creative Management on all People-related matters, including employee relations, performance management, and career development.
  • Worked closely with our Creative team to build a high-performance culture that fosters innovation, creativity, and collaboration.
  • Partnered with the HR Centers of Excellence (COE) to implement HR programs and initiatives that support the Creative team's business objectives, including talent acquisition, learning and development, and compensation.
  • Acted as a change agent, driving continuous improvement and innovation across the HR function and the business.
  • Analyze trends and key metrics that develop effective and targeted solutions to improve people's sentiment and performance

Ivan Munashe Katsere

Work experience
  • October, 2018 - October, 2019
  • Fulltime
  • Social Psychology lecturer
  • Qualitative Research Lecturer
  • Development Psychology Lecturer and Tutor
  • Setting and marking exams, assignments, and tests

Ivan Munashe Katsere

Work experience
  • Talent Advisors are the vanguard's of OfferZen's user experience, I help guide hundreds of people in the Tech community across South Africa reach their career goals in the Tech industry.
  • Given the nuance of the role, it is constantly morphing and changing to meet the needs of our users as well as challenges of a company scaling at an accelerated pace.
  • Overview of responsibilties:
  • i. Salaries, Market Insights and Quality Control:
  • I analyze and interpret market data alongside my industry experience to advise the tech community on deciding on a salary to expect on OfferZen. Moreover, I work closely with hundreds of users to write and compile carefully considered high-quality profiles, ready to be displayed on our live candidate list on a weekly basis. As a Talent Advisor, our team maintains OfferZen's quality standards, ensuring candidates verify their skills and are accurately represented.
  • ii. Coaching and Service:
  • I'm available throughout the work day to communicate to users, guiding them through their OfferZen experience. This includes assisting with company fact-finding/info gathering on hiring insights as well as sharing personalised advice on offers, counter-offers, interviews, contract advice and tips for confidence boosting.
  • Furthermore, I provide interview preparation advice ranging from tailoring responses to interview messages, communication etiquette as well as advising on contract/labour market legalities.
  • iii. Talent Team culture:
  • As mentioned before, the role is still quite nascent. Being the only role in South Africa at this time, I contribute tremendously to the ideological and systems development of the role. Designing and compiling work on interviews, culture and the curated copy/communication for users - rooted in user research

Ivan Munashe Katsere

Work experience
  • Head of Research and HR Expert  at   Insurvey
  • 🧠 Change Management & Transformation:
  • Developed and executed comprehensive change management research, defining success metrics and actionable recommendations.
  • Led successful change management and transformation initiatives, driving implementation from research-based recommendations.
  • Led successful change management and transformation initiatives,driving implementation from research-based recommendations.
  • Notable clients: SASSETA, BANKSETA, GPAA, SANParks, Jhb Market,and BANKSETA.
  • 🤝 Employee Engagement and Culture Research:
  • Designed and implemented employee engagement tools including dip-stick and 360 surveys
  • Established key performance indicators, and benchmarking results with previous research to track progress. Transformed employee wellness, satisfaction, and organizational culture through tailored HR strategies.
  • Notable Clients: SANAS, SANPARKS, FOODBEV SETA, BANKSETA, PSiRA, and MICSETA.
  • 👥 Employee Wellness Research:
  • Conducted in-depth research aimed at improving employee wellness programs, with a focus on enhancing workplace satisfaction and culture.
  • Applied Gallup's methodology to assess employee engagement, integrating their strength-based approach to drive increased productivity and well-being.
  • Utilized Selogman's PERMA model to promote psychological well-being, ensuring a holistic approach to employee wellness, satisfaction, and resillience building.
  • Notable Clients: FOODBEV SETA, HWSETA.
  • 🔍 Tracker and Tracer Studies:
  • Developed and implemented comprehensive tracking systems to
  • monitor progress in employee engagement, wellness, and transformation
  • initiatives.
  • Established real-time dashboards for monitoring key metrics such as e-
  • NPS, employee satisfaction, and culture improvement.
  • Led data-driven analyses to trace the impact of implemented strategies,
  • ensuring continuous feedback loops and course corrections where
  • necessary.
  • Notable Companies: SASSETA, PSiRA, WRSETA, and CETA.

Ivan Munashe Katsere

Education
  • January, 2015 - December, 2015
  • Fulltime

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