Skills

  • Administration
  • Business Development
  • Engineering
  • System administration
  • Teaching
  • IT

Reviews & Endorsements

No reviews yet.

Know this person? Share what you think about their skills and experience.

Experience

Isaac Kasujja

Work experience
  • i. Configuring and deployment of Network devices and equipment for example: Routers and switches (Huawei and Cisco). This was a project to replace all obsolete network equipment across the 35 branches which was achieved successfully.
  • ii. Provide onsite, remote and desk-side support to end-users on all infrastructure related ICT issues.
  • iii. Proper maintenance of user workstations (file, print, e-mail) infrastructure, their upgrades, capacity planning and update the IT assets inventory regularly.
  • iv. Provide technical specifications for user workstations and configure all new workstations.
  • v. Effectively track movement of hardware using equipment movement forms and tools.
  • vi. Evaluate user hardware needs and provide support to users on peripherals, printer configuration, disk space optimization and management
  • vii. Monitor file servers for viruses, and keep server and client anti-virus signatures current.
  • viii. Manage and monitor configuration, performance, and activity of all ICT computers and peripherals on the network ensuring that they meet 100% planned uptime.
  • ix. Monitors incident details, including the configuration items affected to protect systems from unwarranted configuration changes.
  • x. Implementing the auditing policy in respect to ICT equipment and peripherals.
  • xi. Install and configure new hardware, software releases, system upgrades; evaluate and install patches.
  • xii. Implement best practices and policies for installing, configuring, maintaining, and troubleshooting end user workstation hardware and peripheral devices.
  • xiii. Monitor and report on the performance of hardware equipment and operating systems, explain any performance deviations and provide recommendations for the redress of any difficulties.
  • xiv. Undertake any other assignments related to information systems technology as may be assigned by supervisors from time to time

Related persons

Herbert Mugume Data officer at Mildmay Uganda
No reviews yet.

Know this person? Share what you think about their skills and experience.