About

A seasoned IT Administrator with a proven track record of applying technology to optimize business processes. Skilled in Network Administration and Management, Technical Support, IT Operations, IT Infrastructure Management, Server and Desktop Operating Systems, VoIP Technology, ERP software like MS Dynamics 365 and SAP, Microsoft 365, Google Workspaces, Active Directory, IT Risk Assessment, Disaster Recovery and Business Continuity Planning. Experience in Network and Information Systems Security: Firewalls, Host & Endpoint Security, IAM, ACL, GPOs, ZTNA, SASE, SSL, SSH, VPN, BGP, IT Policy Management, Data Security & Privacy Compliance (HIPAA, PCI-DSS, SOX, GDPR, ISO 27001)

Skills

  • Communication
    10
  • Teamwork
    10
  • Problem-Solving
    10
  • Creativity
    10
  • Leadership
    8
  • Network Administration
    10
  • Server Administration
    10
  • System administration
    10
  • Computer Networking & Internet
    10
  • Firewalls
    7
  • Gsuite / Google Workspace
    10
  • Routing and Switching
    10
  • Active Directory
    10
  • Fortinet
    8
  • Microsoft dynamics 365
    7
  • Microsoft Office 365
    10
  • Hardware troubleshooting
    10
  • Network Security
    10
  • Access control(Installation and deployment)
    10
  • CCTV design and installation.
    10
  • English
    10
  • Kiswahili
    10
  • Kinyarwanda
    10

Recommendations

Experience

IT Support Specialist

  • Kenya
  • Network Administration
  • Server Administration
  • System administration
  • Computer Networking & Internet
  • Firewalls
  • Gsuite / Google Workspace
  • Routing and Switching
  • Active Directory
  • Fortinet
  • Microsoft dynamics 365
  • Microsoft Office 365
  • Hardware troubleshooting
  • Network Security
  • Access control(Installation and deployment)
  • CCTV design and installation.
  • English
  • Kiswahili
  • Kinyarwanda
  • IT Support Specialist at   Philmed Limited  
  • January, 2022 - March, 2023
  • Technical Support Specialist at   Kk security  
  • June, 2018 - December, 2019