Skills

  • Photoshop
  • HTML/CSS 
  • Management
  • English
  • Marketing
  • Ms office
  • Office management
  • Design
  • Adobe Photoshop
  • Software development
  • English
    9
  • Kiswahili
    10

Experience

Innocent Alunga

Work experience

Innocent Alunga

Work experience
  • September, 2021 - February, 2022
  • Fulltime
  • Troubleshoot and repair of electrical appliances like televisions, radios, mobile phones, laptops etc.
  • Offered customer care services to visiting clients who wanted to get service delivery.
  • Record keeping and filing of customer records with their respective appliances which modified customer
  • service support system thus reducing complaints.
  • Led in negotiating of repair service charge and sales thus helped in increased sells.
  • Installation of electrical wiring Installation and providing recommendations on best equipment depending on clients preference and budget.
  • Providing prompt and accurate feedback to customers.
  • Identifying and solutions to resolve customer issues by helping in responding to customers enquiries and complains.

Innocent Alunga

Work experience
  • Participated in the troubleshooting, repair and maintenance of Aeronautical communication, Navigation, Surveillance and auxiliary systems.
  • Wrote reports on repaired or replaced systems.
  • Installation and configuration of office routers and network devices.
  • Performed some electrical installations and replacements.
  • Installation of communication radio systems and antennas.
  • Attended to different electrical issues reported from other departments.
  • Monitoring of the Aeronautical systems to ensure proper functionality.

Innocent Alunga

Education
  • Communication Electronics
  • Management
  • Communication skills
  • Interpersonal skills

Related persons

Mercy MoraaMicrosoft Office , Microsoft Word, English
Gideon KitumHTML/CSS , Microsoft Word, Java