About

PROFILE SUMMARY: Supportive Supply Chain professional proficient in reverse logistics, stock, and warehouse management. Talented in managing inventory levels and performing periodic internal stock audits. Offering 2+ years of excellence in the retail industry. Experienced in order management, local purchasing, and returns management.

Skills

  • Communication
    9
  • Teamwork
    10
  • Problem-Solving
    9
  • Creativity
    9
  • Leadership
    8
  • Excel
    8
  • stores management
    10
  • Call center
    10
  • Inventory management
    10

Recommendations

Sam Okuthe Oyieke

4/13/2023
9

" A very hard working young man with a bright future in procurement and financial mattters."

Sirma Kebut

6/21/2022
10

"He is well equipped, expertise and exhibit a lot of professionalism.
He is also punctual and
Hardworking
"

2 recommendations in total
See all recommendations

Experience

Hillary Atula

Work experience
  • Assembled orders packed items for shipment, and conveyed orders to shipping personnel.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Managed inventory by following a first-in, first-out approach to keep shelves organized and adequately stocked.
  • Conducted inventory control tasks, such as counting and restocking merchandise.
  • Maintained warehouse cleanliness and compliance with OSHA safety standards.
  • Checked packages and merchandise for damage and promptly notified vendors.
  • Utilized handheld devices and computers to record and monitor inventory levels, conducting audits to identify and address inaccuracies.
  • Recorded daily incoming delivery information and obtained vendor signatures on delivery tickets.
  • Ensured warehouse accessibility and safety for customer traffic by removing empty boxes and obstacles from aisles.
  • Demonstrated expertise in product placement by assisting store staff in creating easily navigable displays.
  • Provide exceptional customer service by listing and helping customers locate their desired items.
  • Regularly inspect products for damage or breakages to ensure quality and integrity.
  • Contribute to effective inventory management by assisting store staff in controlling stock levels.
  • Loaded, unloaded, and moved materials to and from storage and dispatch areas.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items between various warehouse locations.
  • Accurately labeled and moved customer orders to meet shipment timetables while minimizing errors.

Hillary Atula

Work experience
  • November, 2020 - February, 2022
  • Fulltime
  • Managed a portfolio of delinquent accounts, communicating with debtors via phone calls and written correspondence.
  • Employed effective negotiation techniques to secure payment arrangements tailored to debtors' financial situations.
  • Addressed and resolved disputes and objections raised by debtors with professionalism and patience.
  • Maintained accurate and up-to-date records of all collection activities, including payment plans and settlements.
  • Worked collaboratively with internal teams to identify accounts requiring legal action.
  • Provided guidance and training to junior collectors.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained a calm and professional demeanor.
  • Maintained a high volume of calls and met the demands of a busy and productive group.
  • Used scripted conversation prompts to convey current account information and obtain payments.
  • Identified and contacted customers with overdue accounts to address payment status.
  • Collaborated with other departments to verify customer compliance with payment plans.
  • Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
  • Developed strong relationships with customers to foster timely payments and account resolution.
  • Documented customer payment interactions and account statuses for future reference.
  • Maintained consistently high success rate of collecting on overdue accounts.

Hillary Atula

Education

Hillary Atula

Education
  • January, 2012 - December, 2016
  • Fulltime

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Sam Okuthe Oyieke

4/13/2023
9

" A very hard working young man with a bright future in procurement and financial mattters."

Sirma Kebut

6/21/2022
10

"He is well equipped, expertise and exhibit a lot of professionalism.
He is also punctual and
Hardworking
"

2 recommendations in total
See all recommendations