Skills

  • Customer service
  • Education
  • Human Resources
  • Software development

Experience

Haydee Lenga

Work experience
  • Esal is BPO specialized in call center. After being a customer service agent for inbound call, I have been promoted to the trainer position in which my role is to train new agent, coach current agent, rapport the final outcome of the training. I also train team leaders to enable them with the knowledge needed for them to lead a team of agents.

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