Skills

  • Business administration
  • English
    9
  • Nyanja
    9
  • Bemba
    9

Experience

Gwendolyn Chipoya

Work experience
  • September, 2020 - November, 2022
  • Fulltime
  • Ensuring that Revenue Budget targets in terms of Billing and Collections is maintained above 95%
  • Executing Strategies to ensure that Non-Revenue Water is reduced
  • Supervising the Customer Services Assistants
  • Complaints handling management
  • Mock billing reconciliations before the actual billing
  • Develop, monitor and supervise business development initiatives to grow the Revenue base of the company
  • Overseeing the Budgeting Process for the District
  • Identifies opportunities that will lead to expansion of services and revenue
  • Investigates and resolves major customer complaints as referred by the Commercial
  • Consolidates and submits daily collections from the districts and so as to show total daily collections for the company.

Gwendolyn Chipoya

Education
  • February, 2013 - September, 2015
  • Fulltime

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