Skills

  • Data Science
  • Engineering
  • Technical Support Engineer
  • Customer Service and Support
  • Data Analysis
  • incident investigation-root cause analysis
  • PFMEA
  • MS Project
  • Analytical and problem-solving skills
  • Critical thinking and problem solving
  • English
    10
  • French
    5
  • Tigrigna
    10
  • Amharic
    9

Experience

Guesh Lisan

Work experience
  • Reporting Aircraft Maintenance Performance to Operational Director of Vallair Industry-MRO.
  • Performance analysis of Aircraft maintenance compare to the planning.
  • Continuous monitoring of aircraft daily,weekly and monthly maintenance activities.
  • Provide technical support on troubleshooting,Provide feedback, & recommendation.
  • Data Management using SQL and Automated dashboard developed software.
  • Monitoring and Verification of Aircraft maintenance WO/JIC using ADSOFTWARE.

Guesh Lisan

Education

Guesh Lisan

Work experience
  • Gage R&R study and analysis.
  • Generate Failure Modes of DFMEA, PFMEA, APQP and PPAP development.
  • Understanding of statistical techniques.
  • Measurement system analysis (MSA).
  • Process Capability Studies.
  • Quality Engineering Practices (QEP), PDCA, SPC, and DOE.
  • Analyzing technical documentation.
  • Quality Concepts of CAPA, Audits, and Statistics.
  • Analyzing reliability data using exponential, gamma or Weibull models.

Guesh Lisan

Education

Guesh Lisan

Work experience
  • Aircraft Component Maintenance Project Engineer, and Technical Support Engineer at   Ethiopian Airlines
  • Customer Relationship Management.
  • Strong in problem-solving and analytical thinking.
  • Reception of Customer questions.
  • Draft the final technical response; ensure the technical content and response to the client.
  • Fully lead, manage, and own assigned customer's support cases.
  • Strong understanding of customer relationship management.
  • Recommend systems modifications to reduce user problems.
  • Demonstrated written and verbal communication, interpersonal, facilitation, presentation, quantitative, analytical, organizational, and follow-up skills.
  • Issue an acknowledgment of receipt and communicate possible response date to the customer.
  • Ability to learn & understand new processes, and recommend ways to continuously improve.
  • In-house aircraft component capability development process.
  • Aircraft Components Project Feasibility study.
  • Schedule preventive maintenance.
  • Design Aircraft Testers/Tools/Equipment's and Manufacturing process.
  • Cost evaluation, monitoring, negotiation and cost reduction
  • Investigations/Troubleshooting
  • Aircraft Task Card Preparation and planning.
  • Engineering Technical support.

Guesh Lisan

Education