About

An accomplished Client Relations Manager with solid experience in fast-paced Finance, FMCG, Education, Fintech and Agritech environments. An expert in persuasive communication and leading diverse teams. Seeking opportunities in customer service, communication and information management , and administration that allow me to fully utilize my skills for the success of the organization.

Skills

  • Administration
  • Customer service
  • Education

Recommendations

Emem Ekanem

5/26/2023
10

"Having closely worked with Godspower Obinna Igbokwe, I can confidently say that he is an exceptional professional with outstanding skills and an exemplary work ethic.
I highly recommend Godspower Obinna Igbokwe without reservation and believe he will bring tremendous value to any team he joins."

Experience

Godspower Obinna Igbokwe

Work experience
  • Oversee bookings and guest reservations
  • Attend to guests upon check-in and checkout
  • Process guest payments and manage bills
  • Handle End-of-day (EOD) audit of reservations
  • Manage guest database system
  • Also coordinate housekeeping, porters, tour guides, chauffeurs, and kitchen services to guests

Godspower Obinna Igbokwe

Work experience
  • Identified business leads in the Agritech space and converted same into partners
  • Participated in collaborations with Farmer Based Organizations, and value chain actor engagements to build and maintain sustainable client relationships, as well as developed, and implemented customer retention strategies
  • Documented and managed client interaction records and client satisfaction campaigns
  • Assisted in the research, creation and development of internet and social media business promotional campaigns and the dissemination of
  • digital agric extension curriculum to about 48,000 farmers in six agricultural commodity value chains in North-east Nigeria.

Godspower Obinna Igbokwe

Work experience
  • September, 2018 - December, 2020
  • Fulltime
  • Handled 90+ customer interaction tickets daily, with duties including presenting customers with relevant product information, updating
  • services and canceling services
  • Built and maintained sustainable customer relationships, developed, and implemented customer retention strategies
  • Documented and managed customer interaction records and monitored customer satisfaction campaigns.
  • Collaborated with colleagues to determine areas for improvement, review departmental performance, and develop ideas for better service
  • to customers

Godspower Obinna Igbokwe

Work experience
  • Handled 120+ outbound customer interaction tickets with duties including presenting Airtel subscribers customers with relevant product
  • information, updating services and canceling services
  • Tele-marketed Airtel Nigeria products and services to target customers to acquire new customers, connect more people, generate more revenue, and expand the network's coverage across the country
  • Managed customer relationship with a view to driving customer retention through various campaigns

Godspower Obinna Igbokwe

Work experience
  • Subject teacher responsible for implementing lesson plans and daily classroom activities
  • Also coordinated staff activities as Assistant College Coordinator for a year
  • Created whole class lessons in English Language and Literature in English
  • Led class discussions, organized and graded homework assignments, tests, and exam papers.

Godspower Obinna Igbokwe

Education

Godspower Obinna Igbokwe

Education

Related persons

Emem EkanemDigital Media consultant at Aimas Food Hub

Emem Ekanem

5/26/2023
10

"Having closely worked with Godspower Obinna Igbokwe, I can confidently say that he is an exceptional professional with outstanding skills and an exemplary work ethic.
I highly recommend Godspower Obinna Igbokwe without reservation and believe he will bring tremendous value to any team he joins."