About

A sales and marketing Representative who has gained skills in sales, marketing, team work, negotiation, customer service and integrity.

Skills

  • Ability to work under no supervision Excellent co
    8

Experience

GLORIA OKEMO

Work experience
  • I will recruit new agents, provide product and service information and resolve product and service queries.
  • I will assist in the shop set up, merchandising, marketing and training support.
  • I will so this by:
  • Interview and assess prospective agents
  • Pitching to qualified agents
  • Collect KYC documents for all onboarded agents
  • Shop setup for newly on-boarded agents
  • Drive sales through Joint Business Plans and Trade Marketing Initiatives with Agents
  • Monitor JBP targets vs actuals and support agents to achieve and exceed targets
  • Professionally manage new and existing KOKO Retail Agents.
  • Market KOKO Retail products and services
  • Gather market intelligence and customer feedback and share back to leadership
  • Identify KOKO Retail operational issues, knowledge gaps and suggest improvements.
  • Provide prompt responses and resolutions to queries and escalate issues to management, as  needed
  • Other roles and as when they arise.

GLORIA OKEMO

Work experience
  • Demonstrate the benefits of the KOKO Cooker and pitch it to potential customers.
  • Achieve daily, weekly, and monthly targets for KOKO Cooker and KOKO Fuel
  • sales.
  • Use KOKO sales tools to record customer details and report daily sales
  • activities.
  • Act as a brand ambassador during field activations events and routine sales activities.
  • Communicate openly and honestly with KOKO customers throughout the
  • sales process.
  • Build, manage, and maintain strong, positive customer relationships.
  • Escalate customer queries and issues to management, as appropriate.

Related persons

kenn wessocial media management, Social Media Marketing, Social Media