About

IT job , customer service

Skills

  • Networking specialist
    6
  • Repair and maintenance
    6
  • IT
    6
  • Data Analysis using Excel and Tableau
  • English
    10

Experience

Gideon kipkorir

Work experience
  • February, 2025 - February, 2026
  • Fulltime
  • Diagnose and resolve hardware, software, and network issues
  • Assist users with IT-related problems via phone, email, or in person.
  • Install, configure, and update operating systems and software applications.
  • Manage user accounts and permissions in Active Directory or similar systems
  • Troubleshoot network issues, including Wi-Fi, VPN, and LAN connections.
  • Implement and enforce security policies (e.g., password resets, MFA).
  • Work with system administrators and network engineers for complex issues
  • Conduct preventive maintenance on computer peripherals and other electronic devices

Gideon kipkorir

Work experience
  • October, 2024 - February, 2026
  • Parttime
  • Conduct basic Training on E-Waste management on virtual platforms (Moodle, Big Blue Button, Zoom and Google meet).
  • Provide technical support to students facing technological challenges
  • Works with leadership and different departments to ensure training programs meet organizational needs.
  • Analyzes data to assess the impact of training programs on performance and skill development.
  • Gathers participant feedback through surveys, questionnaires, and observation.

Gideon kipkorir

Work experience
  • Conduct technical Training on E-waste management
  • Training on Occupation Health Safety and Environment
  • Conduct Training on Repair and maintenance
  • Preparation on training materials

Gideon kipkorir

Work experience
  • Development of E-waste manual
  • Establishment of National Refurbishment, Assembly and E-waste management.
  • Testing and Repair of electronic devices
  • Digitization of devices received
  • Configuration of network and end devices
  • Design of E-waste portal
  • Conducting awareness on E-waste programs to different state corporations and government institutions.
  • Conducting trainings on digital skills in different TVET institutions
  • Pc repair, maintenance and troubleshooting
  • Database design _MS SQL server and MySQL.
  • Wired and wireless communication.
  • Web programming using basic HTML, Java script and PHP.
  • Networking Skills – cable termination, router configuration.
  • Preparing interview schedules
  • Hardware and software trouble shooting

Gideon kipkorir

Work experience
  • January, 2021 - December, 2022
  • Fulltime
  • Repair and Maintenance of Hospital systems
  • Server Management
  • Installation of hospital softwares
  • Manage the user accounts
  • Health Information Security
  • IT Support for Healthcare Staff
  • Policy Development
  • Training and Education
  • Maintaining confidentiality, security, and accessibility of medical records, including prescriptions and treatment histories.
  • Coming up with new strategies, methods and procedures to improve technical efficiency levels
  • Shaping and deciding on inShaping and deciding on infrastructure development with external vendors and contracts
  • server management
  • all customer care services

Gideon kipkorir

Work experience
  • Pc repair, maintenance and troubleshooting
  • Database design _MS SQL server and MySQL.
  • Wired and wireless communication.
  • Web programming using basic HTML, Java script and PHP.
  • Networking Skills – cable termination, router configuration.
  • Preparing interview schedules
  • Hardware and software trouble shooting

Gideon kipkorir

Education

Gideon kipkorir

Education
  • February, 2012 - November, 2015
  • Fulltime

Gideon kipkorir

Education
  • January, 2003 - November, 2011
  • Fulltime