About

I am currently working as a Business Development Executive with a strong work ethic, reliability and a willingness to learn. This has contributed to the success of my team. I am a dedicated individual who is eager to take new challenges and make a positive impact. I am confident in my ability to quickly adopt and contribute effectively to my team. I am enthusiastic about the opportunity to gain valuable experience and develop new skills. Some key strengths and qualifications I bring to the table include: 1. Strong work ethic and commitment to delivering high quality results. 2. Dependability and punctuality, as demonstrated in my previous roles. 3. Ability to follow instructions and work collaboratively with team members. 4. Eagerness to learn and take on new responsibilities.

Skills

  • Customer service
  • Marketing
  • Sales
  • Recruiting
  • Microsoft Office (Word/Excel)
  • Business Development
  • Project Management
  • English and Kiswahili
    8

Experience

Geoffrey Malla

Work experience
  • Identify and develop new business opportunities
  • Build and maintain strong client relationships
  • Develop and implement strategic sales plans.
  • Achieve and exceed sales targets.
  • Collaborate with marketing and sales teams.
  • Understand customer needs and market trends.
  • Negotiate and close deals and ensure customer satisfaction and retention
  • Represent the company at industry events.
  • Stay updated on industry developments
  • Prepare and deliver presentations to clients.
  • Manage the sales pipeline and forecast sales.and provide regular reports on sales activities.
  • Develop and maintain a network of contacts.
  • Conduct market research and competitor analysis
  • Develop pricing strategies and proposals.
  • Coordinate with internal teams to ensure smooth delivery of services
  • Identify and mitigate risks in the sales process
  • Create compelling value propositions.

Geoffrey Malla

Work experience
  • August, 2019 - November, 2024
  • Fulltime
  • Managing showroom for the walk in clients
  • Managing sales team

Geoffrey Malla

Work experience
  • August, 2019 - November, 2024
  • Fulltime
  • Handling Key Accounts in furniture sales for both Quickmart and Naivas branches country wide.
  • Maintaining good public relations with the shop attendants and branch managers in Quickmart and Naivas branches.
  • Doing follow up by ensuring stock outs and critical goods are delivered on time and well displayed to customers’ satisfactory.
  • Collecting competitor and market information on pricing and range availability with an aim of improving customer’s satisfaction and needs.
  • Identifying any quality problems and recommending necessary actions.
  • Preparing monthly sales reports for both Quickmart and Naivas which helps to identify bestselling products for quick reorders.
  • Updating the Quickmart and Naivas branches on available stocks on a weekly basis for reorders.
  • Heading merchandising departments.
  • Preparing weekly reports from the merchandisers for branch action plan.
  • Working hand in hand at the stores by ensuring goods are delivered at the branches as per the lpo without any discrepancy.

Geoffrey Malla

Work experience
  • Creative Innovations Ltd.-Sales Rep/Senior Customer Service Rep.
  • Duties:
  • Handling Key Accounts in sales for both Tuskys and Tumaini branches supermarkets in line of electrical products, beddings and furniture.
  • Working on sales target of 6million per month for all the Tuskys branches.
  • Ensuring the clients get the goods on time as per the lpo placed.
  • Creating more spaces in the Tuskys and Tumaini branches so as to get more reorders to increase sales.
  • Working on the monthly sales reports so as to know the fast moving products for reorders.
  • Maintaining good public relations with the customers and branch managers in Tuskys and Tumaini branches.
  • Organizing for Homes Expo’s and adverts to be placed on daily nation for products with offers and slow sellers.
  • Preparing proposals and working on prices for new products that we receive for both electrical and miscellaneous products such as extension sockets, adaptors, bulbs etc.
  • Working closely with stores administrators and department heads to decide how goods should be displayed to maximize customer interest and sales.
  • Analyses category sales to identify best sellers, slow moving items and dead stocks and ensuring that best sellers reach their full potential.
  • Identify the factors that affect the performance of the different items in a category.
  • Monitoring slow sellers and recommending necessary action (price reduction or promotions as necessary)
  • Analyzing previous season’s sales and reporting on the current season’s lines and recommending necessary action points regarding seasonal sales.
  • Gathering information on customers’ reactions to products.
  • Identifying any quality problems and recommending necessary actions.
  • Support all marketing activities to ensure that they are well implemented in the stores.
  • Collecting competitor information on pricing and range availability.
  • Doing follow up by ensuring stock out and critical goods are delivered on time and well displayed to customers’ satisfactory.
  • Revaluating of prices and disposing of Obsolete, damages and dead stocks.
  • Heading merchandisers’ team handling Tuskys and Tumaini.
  • Preparing monthly sales reports for both Tuskys and Tumaini
  • Heading merchandising departments.

Geoffrey Malla

Work experience
  • November, 2007 - October, 2008
  • Fulltime
  • Checking on the stock position in the outlets/supermarkets visited
  • Working on the displays by ensuring they are clean, on eye level and placing P.O.S materials where possible to create more awareness.
  • Collecting customer’s comments on products to have room for improvement in terms of quality, quantity, packaging and pricing.
  • Gathering competitors’ activities and customers’ reactions
  • Doing follow up by ensuring stock out and critical goods are delivered on time and well displayed.
  • Working in line with the store manager by ensuring there’s no short expiry and expired products by applying FIFO.

Geoffrey Malla

Work experience
  • Checking on the stock position in the outlets/supermarkets visited
  • Working on the displays by ensuring they are clean, on eye level and placing P.O.S materials where possible to create more awareness.
  • Collecting customers’ comments on products to have room for improvement in terms of quality, quantity, packaging and pricing.
  • Gathering competitors’ activities and customers’ reactions
  • Doing follow up by ensuring stock out and critical stocks are delivered on time and well displayed.
  • Working in line with the store manager by ensuring there’s no short expiry and expired products by applying FIFO (first in first out).
  • Maximizing the display spaces to ensure visibility

Geoffrey Malla

Work experience
  • Visiting dealer shops that sell phone i.e. phone express, phone link and Safaricom customer care centers’ and listening to their queries.
  • Checking on the stocks, customer complaints and noting down for assistance.
  • Training the above mentioned dealers on any new model of Motorola phone that has come up in the market.
  • Marketing new phone model and ones on offer by use of P.O.S materials/giving incentives to the buyers and dealer shops.
 

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