About

An experienced customer relations personnel with over five years customer relations management. My aim is to take on audacious problems and provide strategic, creative solutions to them.

Skills

  • Digital Marketing
  • Customer service
  • Computer Skills
  • Time management skills
  • Accuracy and strong attention to detail.
  • Excellent communication and interpersonal skills
  • English and Yoruba

Experience

Funke Oyetakin

Work experience
  • January, 2021 - December, 2023
  • Fulltime
  • Supervise timely delivery of orders
  • Communicated with customers on how to serve them better
  • Made cold calls to potential customers convincing them to make a purchase
  • Related customers needs to the management and facilitated better customer service

Funke Oyetakin

Education

Funke Oyetakin

Education
  • Workforce Collaboration And Development at   YALI NETWORK

Funke Oyetakin

Education
  • Management Strategies For People And Resources at   YALI NETWORK
  • November, 2019 - February, 2020
  • Fulltime

Funke Oyetakin

Education

Funke Oyetakin

Work experience
  • Received guests warmly
  • Made reservations for guests in the hotel
  • Assigned rooms according to selection
  • Answered phone calls from guests lodged in the hotel on enquiries, questions, needs they have and also received calls from intending guests answering questions about the Services we offered.
  • Ensured that reception area is tidy and hygienic.

Funke Oyetakin

Work experience
  • Welcomed customers with pleasant greetings
  • Attended to their purchase needs
  • Informed customers on available offers
  • Ensure customers leave satisfied
  • Got selected as employee of the month twice.

Related persons

Omokafe BuoroCustomer service at Plusnet