About

I am a motivated support professional able to demonstrate excellent customer service orientation, patience, attention to details, friendly attitude and good communication skills. I bring to the table excellent organizational and problem-solving skills. I work well in team environments and display strong work ethic.

Skills

  • Administration
  • Customer service
  • Office management
  • Sales
  • Highly organized and detail-oriented
    10
  • Microsoft Excel
    10
  • Clients Relationship Management (CRM)
    10
  • Salesforce
    7
  • Polish
    2
  • English
    10
  • French
    2

Recommendations

JUDYGRACE OMBATI

5/23/2023
10

"Recommended- He is reliable and dependable. Always ready to learn."

Experience

Fortune O.O

Education

Fortune O.O

Work experience
  • February, 2021 - August, 2022
  • Fulltime
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Related persons

JUDYGRACE OMBATIMicrosoft Office , Customer service, English

JUDYGRACE OMBATI

5/23/2023
10

"Recommended- He is reliable and dependable. Always ready to learn."