About

Experienced and multidisciplinary professional with 10+ years in quality assurance, administration, and science education. Holds an MSc in Food Quality Management with proven expertise across food safety systems, regulatory compliance, and operational strategy. Led cross-functional teams in corporate management, streamlining processes across sales, logistics, finance, and production units. Skilled in lab operations, audit coordination, project development, and digital tools including Microsoft Office and QuickBooks. Driven by systems thinking, ethical leadership, and results-focused execution to support organizational growth and excellence.

Skills

  • Quality Assurance & Control
  • Food Safety Management
  • Laboratory techniques
  • process optimization
  • Administrative Management
  • Teaching & Facilitation
  • project proposal writing
  • Customer Complaint Resolution
  • Inventory & Records Management
  • Microsoft Office Suite (Word
  • EXCEL
  • PowerPoint)
  • QuickBooks Accounting Software
  • Data Entry & Database Management
  • Report Writing & Data Analysis
  • Leadership & Team Coordination
  • Communication & Interpersonal Skills
  • Critical Thinking & Problem-Solving
  • Time Management
  • Confidentiality & Ethics
  • Adaptability
  • Internal & External Audit

Experience

FELIX SENU

Education
  • September, 2024 - March, 2025
  • Fulltime

FELIX SENU

Education
  • ISO/IEC 17025 Testing Laboratory Accreditation

FELIX SENU

Work experience
  • Represented the interests of the entire corporate management in both internal and external affairs.
  • Advocated for senior leadership priorities across all departments and operational levels.
  • Acted as liaison between sales field staff and senior management to ensure strategic alignment.
  • Enforced company policies consistently to support strategic goals from planning through execution.
  • Represented the company in external engagements under the directive of the CEO and top leadership.
  • Oversaw the performance and coordination of the sales, transport, accounts, and factory teams.
  • Supported staff recruitment, onboarding, and performance evaluation processes.
  • Managed day-to-day administrative operations, ensuring efficiency and continuity.
  • Prepared and submitted reports and analysis to guide strategic decision-making.
  • Developed project proposals that aligned with company vision and operational objectives.
  • Led and supervised all maintenance activities to sustain equipment and facility standards.
  • Managed all corporate correspondence, ensuring smooth internal and external communication.
  • Spearheaded the upgrade of the boiling zone facility into a modern and fully functional unit.
  • Played a key role in optimizing interdepartmental collaboration and operational workflow.

FELIX SENU

Work experience
  • Established a fully functional quality control laboratory from the ground up.
  • Formulated and implemented robust quality management strategies and policies.
  • Directed and supervised the quality assurance and control team to meet performance standards.
  • Established stringent quality assurance protocols and measurable benchmarks.
  • Conducted internal audits and coordinated external audits by regulatory authorities.
  • Ensured full compliance with local, national, and international food safety regulations.
  • Identified inefficiencies and implemented process improvements to enhance productivity.
  • Resolved customer complaints and quality-related issues to maintain brand integrity.
  • Provided ongoing training and capacity building for the quality control team.
  • Prepared detailed reports on quality metrics, production trends, and regulatory compliance.
  • Collaborated cross-functionally with R\&D and suppliers on new product development.
  • Led continuous improvement initiatives to increase operational effectiveness.
  • Maintained precise quality documentation and generated comprehensive analytical reports.

FELIX SENU

Education
  • January, 2021 - October, 2023
  • Fulltime
  • The Master of Science degree I obtained from Kwame Nkrumah University of Science and Technology (KNUST) is in Food Quality Management. This graduate program equipped me with advanced knowledge and skills in managing food quality and safety throughout the entire food supply chain.
  • Throughout the program, I gained a deep understanding of food safety principles, quality management systems, and regulatory requirements. I also developed expertise in food analysis, microbiology, and food law.
  • The MSc program in Food Quality Management at KNUST has equipped me with a robust academic foundation and hands-on expertise across all stages of the food value chain. Through advanced training in quality assurance systems, food safety management, and process optimization, I am well-prepared to contribute effectively to ensuring product integrity, regulatory compliance, and continuous improvement within the food industry.

FELIX SENU

Work experience
  • Conducted daily morning meetings to review production schedules, quality concerns, and protocol updates.
  • Coordinated cross-departmental activities to ensure seamless operations and communication flow.
  • Verified incoming raw materials against quality standards and documented any discrepancies.
  • Performed regular production line checks and monitored critical control points for compliance.
  • Collected and analyzed samples at multiple production stages following standard operating procedures.
  • Maintained accurate and detailed records of inspections, tests, and internal audits.
  • Trained production staff on company quality standards and food safety protocols.
  • Supervised production teams to ensure adherence to established quality guidelines.
  • Ensured full compliance with food safety regulations and audit readiness.
  • Investigated and resolved quality issues, including customer complaints and product deviations.
  • Implemented corrective and preventive actions to address non-conformances and improve outcomes.
  • Compiled and submitted reports on quality performance, corrective actions, and production trends.

FELIX SENU

Work experience
  • October, 2014 - February, 2019
  • Fulltime
  • Executed accurate data entry tasks to maintain up-to-date and easily accessible records.
  • Organized and streamlined file management systems to improve document retrieval efficiency.
  • Oversaw inventory control procedures to maintain optimal stock levels and reduce discrepancies.
  • Maintained detailed and compliant record-keeping practices for audits and operational needs.
  • Reviewed documents thoroughly to verify accuracy and ensure adherence to company standards.
  • Enforced confidentiality protocols to safeguard sensitive and proprietary information.

FELIX SENU

Work experience
  • Taught Chemistry and Integrated Science to senior high school students, following the GES curriculum.
  • Prepared detailed lesson plans, instructional materials, and laboratory demonstrations.
  • Delivered engaging and interactive lessons to improve student understanding and participation.
  • Conducted classroom experiments to reinforce scientific principles and practical skills.
  • Assessed student performance through tests, assignments, and quizzes, and provided feedback.
  • Organized extra tutorial sessions for struggling students to enhance academic outcomes.
  • Supported the Science Department in managing laboratory equipment and chemicals.
  • Participated in staff meetings, school programs, and parent-teacher interactions.
  • Contributed to discipline, moral guidance, and mentorship of students beyond academics.
  • Developed strong classroom management and communication skills in a multicultural environment.

FELIX SENU

Work experience
  • Assisted in the preparation and analysis of inorganic chemical samples using standard laboratory procedures.
  • Conducted titrations, gravimetric analysis, and spectrophotometric tests under supervision.
  • Supported in the calibration and maintenance of laboratory instruments to ensure accuracy and reliability.
  • Participated in water and soil quality testing, contributing to environmental monitoring projects.
  • Maintained proper documentation of laboratory activities and test results in compliance with QA standards.
  • Ensured adherence to laboratory safety protocols and cleanliness standards.
  • Collaborated with senior scientists and lab technicians in daily experimental routines and data interpretation.
  • Contributed to internal research tasks and presented findings during team discussions.
  • Developed a strong foundation in laboratory ethics, reporting, and technical writing.

FELIX SENU

Education
  • August, 2009 - December, 2013
  • Fulltime
  • I studied Applied Chemistry at the University of Development Studies, covering topics like Inorganic, Organic, Physical, Analytical, and Industrial Chemistry. The program equipped me with practical skills through laboratory work and projects, impacting my analytical and
  • problem-solving abilities.

FELIX SENU

Education

Related persons