About

An aspiring statistician and data science engineer, with strong foundation in mathematics, statistics, computer science, data science, and machine learning. Sensitive and dedicated individual with a solid commitment to scientific research, data analysis, data handling and data visualization. Able to apply statistical theories and models to address and navigate through common problems experienced in the relevant field of applications. This is aimed at ensuring data security, effective data analysis, and data handling that may lead to incorrect conclusions are addressed, as well as identifying knowledge gaps through mathematical and statistical research models. My career goal is to be part of current and future researchers, practical problem solvers, and decision makers. Honest and accountable individual with no criminal record, committed to keep high level of integrity as enshrined in chapter six of the Kenyan Constitution. Experienced Data Analytics professional with a demonstrated history of over 3 years working in the accounts Industry (billing), Finance Industry (Asset Finance), Logistics (Clearing and Forwarding) industry and NHIF Industry. Highly Skilled in Descriptive analysis, Data Visualization, Business Intelligence, Data preparation/Cleaning, Data Analysis, Data mining, Statistical analysis, Data Reporting with advance knowledge in Excel, Power BI, Tableau, Python and SQL (Intermediate), R Programming (Intermediate).

Skills

  • Accounting
  • Customer service
  • Data Science
  • Finance
  • Office management
  • Project Management
  • statistics
  • Finance and Accounting Skills
    3
  • Good Customer Service Skills
    9
  • Kamba
    10
  • English
    10
  • Kiswahili
    9

Experience

Felicity Mueni

Work experience
  • Check data inputs in the accounting system for ensuring the accuracy of financial bills.
  • Collecting all information required for calculating bills receivable (discount rates, order amounts etc.)
  • Issuing bills and invoices and also sending them to customers through multiple channels (e.g., mail, e-mail etc.)
  • Overseeing and Updating accounting records with customer information, new payments and balances.
  • Answering questions and handling complaints regarding bills from customers.
  • Reporting on billing activity to senior management.
  • Issuing customer account statements whenever necessary as well as interpreting data, analyzing results using statistical techniques.
  • Identify, analyze, and interpret trends or patterns in accounting system.
  • Sending reminders for payments and also contacting customers when needed.
  • verification of claim payments of different insurances such as AAR, Old Mutual insurance, GA insurance, NHIF, Trident, First Assurance, Britam among many others.
  • Documentation of the invoices at the end of each workday.
  • Ensure sending of preauthorization and NHIF claims are put in order for auditing by the NHIF officers.
  • Work closely with NHIF office to prioritize the NHIF member needs such as dependant addition, biometric verification etc.

Felicity Mueni

Work experience
  • Monitor the operational metrics and drive excellence using Advanced Excel/Google sheets to manipulate and analyzing data
  • Interpreting data, analyzing results using Excel, SQL, Google data studio, Power BI
  • Design key dashboards and scorecards for the Management Team
  • Diagnosis of operational challenges and identify areas of improvement.
  • Provide insights to right stakeholders to help improve the performance i.e. Training and Support team
  • Maintenance of business processes.
  • Acquiring data from primary or secondary data sources and maintaining databases/data systems.
  • Identifying, analyzing, and interpreting trends or patterns in complex data sets.
  • Managed retention and Segmentation activities from the data point of view by working closely with the Customer Service team to provide Data and Insights
  • Cleaning data from various data sources.
  • Data Visualizations Using Power BI, Data Studio, Excel
  • Consult with cross-functional partners on data analytics needs and strategies.

Felicity Mueni

Education

Felicity Mueni

Work experience
  • Registration of new members
  • Amending the already captured forms
  • Record keeping: Giving of folios and sorting of files
  • Scanning photos and printing card.
  • Receiving employers.
  • Authorizing claims received from the claims section in the system
  • Verification of claims for payment
  • Handling bank reconciliation and Revenue receipt reversal
  • Checking payrolls audits to confirm whether the employers are compliant
  • Encourage employers to register with NHIF
  • Sensitizing employers to update the records of their dependants.
  • Recording costs/invoices into the accounting system
  • Booking of Invoices Using the EFT Processing system

Felicity Mueni

Work experience
  • Supervision of data collection on girl child empowerment within the coast region.
  • Responsible for all data analysis and training activities using MS Excel and python.
  • Conducting research on girl child empowerment and storage of the analyzed data.
  • Surveying girl child empowerment training programs on gender equality in Education affairs
  • Maintaining and optimizing current reporting system based on Excel, Power BI and SQL.
  • Maintain all Master Data Report files for all departments in Excel, Google Sheets and Microsoft Power BI
  • Developing new analytical reports using Excel, Power BI across all Departments e.g., the collections team.
  • Provide weekly, monthly, and annual forecasts based on research done on Power BI and Excel.
  • Train end users on how to understand new reports published in Power BI or Excel
  • Create, update and share snapshots, reports and presentations to show company daily, weekly or monthly progress.
  • Train users on basic computer procedures and MS office products

Felicity Mueni

Education
  • September, 2017 - December, 2021
  • Fulltime