Evone Ouko

Networking coordinator at Young Sustainable Tourism Network

since February, 2022

ev***ko@gmail.com

Work experience

1. Identifying networking opportunities and developing a relationship with professionals and colleagues who are more advanced in our area of interest and who are willing to provide support of any kind, encouragement, and guidance.
2. Searching, identifying, and fostering partnerships and sponsorship that can be beneficial and facilitate the growth of the club.
3. Organize mentorship programs together with the other leaders and members.
4. Scheduling follow-ups to gauge the mentorship progress.
5. Attending mentorship meetings to share headway, concerns, and details regarding upcoming mentorship events.
6. Reporting all pressing concerns to club members for in-depth review.

Work experience

i) Responsible for the overall management of the operation of the Lodge.
ii) Promoting and marketing the business.
iii) Ensuring the premises are in operative conditions as per the category of the unit to receive the guests.
iv) Conducting regular operations team meetings with all the HOD weekly to discuss routine operational matters, sales targets, and staff issues.
v) Randomly inspecting the stores (F&B/ Kitchen) to check the stock in hand with the chef.
vi) Inspecting all departments for cleanliness, ambiance service readiness, and staff grooming.
vii) Monitoring the coordination between all departments for smooth and efficient operations.
viii) Assessing and reviewing customer satisfaction and service recovery process.
ix) Identifying staff learning needs and assisting with development.
x) Providing timely and constructive feedback to all direct reports as and when required either formally or informally.

Education

mark ogotManagement