About

Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Articulate [regional manager} driven to succeed. Strategic planning and client relationship management expert. Results-oriented, strategic sales professional with [8 years in the industry. Creative professional with extensive project experience from concept to development. Talents include [Recoveries and collections, Credit appraisals and monitoring]. Creative professional with extensive project experience from concept to development.

Skills

  • Client Relationship Management
    10
  • Excellent communication and interpersonal skills
    10
  • Microsoft Office (Word/Excel)
    9
  • Time management and Organizational Skills
    9
  • Excellent report writing and presentation skills
    9
  •  Key Account Management
    8
  • English
    10
  • Twi
    10
  • Ga
    10

Experience

Emmanuel Ako Nii Oddoye JNR

Work experience
  • In charge of all debt recoveries on loan facilities taken by Groupe Nduom (GN) Bank clients on government projects, and frequent engagements with government
  • Contacting debtors to negotiate repayment plans
  • Investigating and resolving discrepancies in payments
  • Accessing debtor’s financial situation to determined the best situation to determine the best course for action.
  • Documenting all interactions and maintaining accurate records.
  • Liaising with management for escalated cases
  • Utilizing various communication channels such as Phone calls emails and letters- Demand notices
  • Regular updates to management on collection Daily, weekly and monthly.
  • Adhering to regulations and company policies regarding debt collections.

Emmanuel Ako Nii Oddoye JNR

Work experience
  • In the areas of Project Management, Research, Marketing and Debt Recovery, for individual clients and institutions besides other areas of expertise that comes to the fore, which creates extra value for clients

Emmanuel Ako Nii Oddoye JNR

Work experience
  • Worked in the field to track down and take possession of assets.
  • Managed inbound and outbound calls focused on obtaining required funds.
  • Determined which accounts should be targeted for repossession.
  • Completed skip tracing to locate individuals responsible for past due balances.
  • Collected payments over the telephone, established repayment plans and prepared wire transfers.
  • Submitted up-to-date activity and production logs to agency management for review.
  • Compiled coverage and rating information in an accessible format.
  • Ensured proper application of agency policies by reviewing, classifying, coding and rating applications.
  • Called one hundred lapsed customers each week to inquire about continuing needs.
  • Presented account proposals in a professional and timely manner.
  • Retained [80] % of policyholders during annual renewal period.
  • Prepared necessary paperwork to process insurance sales and renewals.

Emmanuel Ako Nii Oddoye JNR

Education
  • Awarded a Professional Certificate in Credit Risk and Compliance

Emmanuel Ako Nii Oddoye JNR

Education
  • November, 2012 - September, 2014
  • Bachelor of Science in Marketing, Elective courses include international Marketing Finance Management, Principles of marketing etc.]

Emmanuel Ako Nii Oddoye JNR

Work experience
  • Updated customer accounts with interactions, payments and personal information.
  • Updated customer accounts with interactions, payments and personal information Received and submitted payments and applied amounts to customer balances.
  • Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
  • Maintained accuracy when reviewing and reconciling the general ledger.
  • Attended training in topics such as credit management and civil court practices to maintain up-to-date knowledge.
  • Analyzed financial statements and income statements to review the company's financial performance.
  • Analyzed costs and revenues to project future trends.
  • Determined best short- and long-term tracking methodology

Emmanuel Ako Nii Oddoye JNR

Education
  • November, 2005 - December, 2008
  • Fulltime
  • Awarded Higher National Diploma in Professional /International Marketing

Emmanuel Ako Nii Oddoye JNR

Education
  • Awarded Senior Secondary Certificate
 

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