Skills

  • sales and marketing skills
  • Effective Communication
  • Technical proficiency CRM software and microsoft
  • Multitasking
  • Time Management
  • Custom service
  • Nyanja
    7
  • Bemba and tonga
    7
  • English

Recommendations

Given Mwanza

11/13/2025
Provided a score of  
10
  for Emmanuel Nalubamba

Experience

Emmanuel Nalubamba

Work experience
  • January, 2024 - December, 2024
  • Fulltime
  • Answering inbound and outbound calls
  • Handle a high volume of calls efficiently.
  • Provide accurate information about products, services, and company policies.
  • Resolve customer complaints and issues effectively.
  • Escalate complex issues to appropriate departments when necessary.
  • Follow up on customer inquiries and ensure satisfaction.

Emmanuel Nalubamba

Work experience
  • January, 2022 - January, 2023
  • Fulltime
  • Sales and marketing aptitude
  • Background checks
  • Application processing
  • Event planning
  • Record keeping
  • Business partnerships

Emmanuel Nalubamba

Work experience
  • Provide customer care services to customers
  • Listen to customers' questions and concerns and provide answers or responses.
  • Provide information about products and services.
  • Take orders, calculate charges, and process billing or payments.
  • Review customer accounts and make changes, if necessary.
  • Airtel money services to clients.

Emmanuel Nalubamba

Education
  • February, 2020 - November, 2023
  • Fulltime
  • 2020-2023 DMI-ST.EUGENE UNIVERSITY (BACHELOR’S DEGREE IN FINANCE AND ACCOUNTS)

Emmanuel Nalubamba

Work experience
  • provide fuel and related services to customers at a gas station.
  • performing basic vehicle maintenance like checking fluid levels and tire pressure.
  • handle cash transactions, clean the forecourt and pumps, and provide customer service.

Related persons

Mercy SilokaCall Center Agent (Customer Service Representative (CSR)- Engie/Ignite process at D2C TELCARE
Mapalo SinyangweStores clerk at Jaeger group of companies
Gatluak Ganyang Lok ThonEnglish , Marketing, Ms office

Given Mwanza

11/13/2025
Provided a score of  
10
  for Emmanuel Nalubamba