About

I am an Experienced customer services executive/administrator with 10 years of invaluable experience working in the customer support/admin department. I have the ability to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of service delivery for the company to increase productivity and profitability. Currently looking for a challenging role where I can learn more, exercise my skills and expertise in the industry.

Skills

  • Management
  • Customer service
  • Microsoft Office
  • System administration
  • PR

Recommendations

Martin Mutisya

 4/7/2022
10

"Eline is quite exceptional and detail oriented when handling and managing projects from both teamwork and delagation aspect as well as her hands-on approach at an individual capacity.
I do recommend her across different networks she is wonderful to work with."

Experience

Eline Bwamy

Work experience
  • Acting as a first point of contact: dealing with correspondence and phone calls, assisting clients and operating the switchboard;
  • Receive and sorting daily mail/deliveries/couriers and sign for all incoming packages and arrange pick up for out-going package;
  • Managing and maintaining calendars, diaries and organizing meetings including scheduling and confirming meetings, reserving meeting rooms and organizing briefing materials;
  • Planning and managing travel schedule, including: obtaining visas, booking flights, transfers and preparing travel documents for the company staff and bosses for business travel;
  • Drafting and typing letters and any other document needed as advised by my superiors and ensuring dispatch of the same;
  • Managing databases and opening of new Files and filling of all documents incoming and outgoing.
  • Attending meetings, conferences and other events and draft minutes, taking dictations and instructions from my superiors, partners and executing them;
  • Scanning of Documents and sending through email or printing them;
  • Updating my superiors on any matter in the Office and writing reports;
  • Keep track of stock for office Stationery, ordering them including toners for the printers and ensuring that all machines are serviced and updated time to time;
  • Assisting with preparation of the administrative monthly budget and submitting to the accounts department;
  • Making sure smooth running of the office all the time and Develop a logistic system for maintenance, car issues and fueling of the company vehicles;
  • Searching and retrieving information from the internet and online databases and promoting marketing services,
  • Protecting the office privacy and property.
  • Marketing and research of new line of business the company has ventured in e.g. the Paint Company and mineral water supply company.
  • Organizing the manager’s personal commitments including travel or childcare.
  • Stock taking and buying of material, goods to be sold and tools for the new company (Paint Company)
  • Record taking of the sold paints and other products sold in the paint company.
  • Organizing transport and travel Logistics for procurement of raw material, goods and services.
  • Implementing and maintaining procedures/administrative systems.

Related persons

Martin Mutisya Graphic Design
Abigail Lang'at
Sally ThomasHTML/CSS , Marketing, Microsoft Office

Martin Mutisya

 4/7/2022
10

"Eline is quite exceptional and detail oriented when handling and managing projects from both teamwork and delagation aspect as well as her hands-on approach at an individual capacity.
I do recommend her across different networks she is wonderful to work with."