Skills

  • Administration
  • Customer service
  • Office management

Experience

Ela Karolina Tkacikova

Work experience
  • Technical and order support agent at   CPM
  • I was helping customers that had issues with one of the device from our brands.
  • As the job was pretty technical and required wide knowledge in the entertainment possibilities, from time to time, my colleagues needed help with their cases and I was part of the floorsupport that handled them. We were in contact with internal technicians who offered further help which gave me another layer of knowledge.
  • With time, I took over some of the strategically important managerial tasks on top of my job.

Related persons

Rory BriggsArchitecture, Technical skills, Design & Visualization