Dubravko Mihalic

"I first became acquainted with Dubravko nearly two decades ago, when he was providing IT services to the organization I was working for at the time. In that role, I was in direct contact with him as the representative of the customer organization, working closely on service delivery matters and experiencing his professionalism and approach firsthand. After that period, our professional paths diverged and we were not in close contact for many years. More recently, I have had the opportunity to work directly for Dubravko, as part of his team responsible for IT governance, for the past year and a half.
Dubravko is a highly experienced professional in IT service operations, service delivery, and IT governance, with extensive expertise in supplier management and a deep understanding of IT vendorsand complex IT supply chains and relations.
Across both periods of cooperation, what has remained consistent is Dubravko's strong professionalism, high standards, and commitment to excellence. He expects accountability and strong performance from the teams he leads, while also being supportive, approachable, and genuinely invested in the success of his people. He is strongly focused on delivering solutions quickly and effectively, while maintaining quality and reliability. Dubravko combines this execution focus with the ability to build effective, trust-based relationships with customers, suppliers, and colleagues."

"Dubravko is an excellent choice for the position of manager and leader. His deep knowledge of IT combined with an agile approach to management makes him a valuable member of any team. He shows an exceptional ability to adapt to changing circumstances, motivate the team and achieve excellent results.

Proactive, innovative and always ready to learn new things. His ability to make quick and effective decisions, as well as communication and cooperation skills, make him an ideal leader."