Skills

  • Advertising
  • Banking
  • Business Development
  • Customer service
  • Management
  • Marketing
  •  Excellent organization skills  Good presentati
    10
  • English and Kiswahili
    10

Recommendations

Ruth Nzisa

 12/9/2025
Provided a score of  
8
  for Dikaka91

Experience

Dikaka91

Education
  • January, 2021 - November, 2023
  • Fulltime

Dikaka91

Work experience
  • Actively recruit and retain new members per month and to market the Sacco’s products
  • and services
  •  Identify and Visit institutions/employers and train educate and recruit new institutions to
  • the Sacco.
  •  To mobilize deposits and ensure growth in member deposit by following up and ensuring
  • every member you have recruited makes regular monthly deposits as well as Cross-sell
  • the Sacco’s products and services to members and potential users.
  •  To call and follow up a minimum of 15 exiting members per month, Persuade and
  • convince and retain membership.
  •  To minimize member dormancy annually(Report) Call the and follow up with members
  • who have not made contribution in their accounts for a period of 6months and above
  • and encourage them to do so
  •  To increase the Sacco Brand visibility and awareness by distribution of branded
  • promotional materials as well carrying out Activation exercises such Pitching of branded
  • tents in strategic locations.
  •  To Support the implement all marketing and business growth strategies outlined in SMP
  • 2021-2025.
  •  Prepare proposals, presentations and deliver same to prospective clients using creative
  • ideas and strategies.
  •  Provide excellent customer experience to our members and stakeholders.
  •  Write reports and provide feedback to the management on the progress of marketing
  • activities on weekly basis
  •  Responsible for closing and opening the Sacco offices by arming and disarming the
  • Sacco doors daily.
  •  To be the custodian of all Sacco branding materials like tents, tier drops, banners and
  • any material in safe custody.

Dikaka91

Work experience
  • Member Service.
  •  To answer member inquiries/communications as required
  •  To process member requests in a courteous, efficient and timely manner.
  •  To organize workflow to meet member deadlines
  •  To attend to member questions, complaints and concerns immediately, and facilitate
  • satisfactory resolutions
  •  To recruit members.
  •  Attract potential members by answering questions on products and services;
  •  Providing information about all products and services offered by the Sacco.
  •  Responsible for actively ensuring the retention of Sacco member base which includes,
  • promoting the organization to existing members for referral purposes and promote
  • excellent customer service.
  •  Support the efforts of the marketing team by conducting on-site and presentations and
  • education and training to existing members and potential members during member
  • education and training 3 phases a year.
  •  To compile and maintain all required paperwork, records, documents.etc
  •  To access the SACCO’s internal systems to obtain and extract information and provide
  • members service management with the data for inclusion in various scheduled and
  • special reports
  •  Organized institutional based trainings on Sacco products through liaison with HRM of
  • existing members and potential organizations.
  •  Incentive payout to referees to drive Sacco membership on new members.
  •  Management of Sacco digital brand tool kits and social media platforms.
  •  Preparation of departmental monthly reports.
  •  Responsible for notifying administration of any required updates of member records on
  • the Sacco internal database.
  •  To be in charge of opening and closing the Sacco offices on a daily basis.

Dikaka91

Work experience
  • To answer member inquiries/communications as required
  •  To process member requests in a courteous, efficient and timely manner.
  •  To organize workflow to meet member deadlines
  •  To attend to member questions, complaints and concerns immediately, and facilitate
  • satisfactory resolutions
  •  To recruit members.
  •  Attract potential members by answering questions on products and services;
  •  Providing information about all products and services offered by the Sacco.
  •  Responsible for actively ensuring the retention of Sacco member base which includes,
  • promoting the organization to existing members for referral purposes and promote
  • excellent customer service.
  •  Support the efforts of the marketing team by conducting on-site and presentations and
  • education that promote the image of the Sacco as a brand in the industry.
  •  To compile and maintain all required paperwork, records, documents.etc
  •  To access the SACCO’s internal systems to obtain and extract information and provide
  • members service management with the data for inclusion in various scheduled and
  • special reports
  •  To prepare, generate and distribute daily reports and other acknowledgements to the
  • supervisor
  •  Responsible for notifying administration of any required updates of member records on
  • the Sacco internal database.

Dikaka91

Education
  • August, 2010 - December, 2012
  • Fulltime
  • DIPLOMA IN BUSINESS MANAGEMENT

Related persons

Ruth Nzisa

 12/9/2025
Provided a score of  
8
  for Dikaka91