About

Recruiter at IT Company πŸš€

Skills

  • Π Π΅ΠΊΡ€ΡƒΡ‚ΠΈΠ½Π³

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Experience

  • Ukraine, Kiev
Hello!
It’s DexDigital life chat πŸ™‚

What’s new?

Our team is looking for a Customer Support Agent who is committed to ensuring our English-speaking customer loyalty. We need you to keep improving our business, and in our turn - we will provide you an opportunity to grow as a Supervisor / Shift Manager, and more.

We are a product IT company, operating for 5+ years. Everyday customer issues come... throughout our education sphere product, which we develop, promote and administrate.


Okay! And what are my main duties?

- resolving requests of customers via emails / live chats (70%) and calls (30%) - no cold calling;
- creating a positive client experience in the long-term;
- working with CRM and client database;
- interacting with other teams.

Which competencies should I possess to apply?

- written and spoken English B2-C2;
- experience in Support / Sales / English Teaching from 6 months;
- empathy, customer-focus, attention to details.
 more
  • Английскиий язык Π’2-Π‘1
2