About

Experienced Security Operations professional with a proven background in managing property security, coordinating teams, and ensuring client satisfaction across residential and corporate sites. Skilled in leadership, incident response, and operational planning, with a strong record of reliability and accountability. Also an adaptable freelance writer and account manager, delivering high-quality content and client-focused solutions. Dedicated to excellence, continuous improvement, and building trust through professionalism and integrity.

Skills

  • Communication
    10
  • Teamwork
    10
  • Problem-Solving
    10
  • Creativity
    10
  • Leadership
    10
  • Freelancing Profile – Account Manager & Writer
    9
  • Deputy OPerations Manager
    10

Recommendations

Lennox Ruwa

 8/21/2025
Provided a score of  
10
  for david makau

Experience

david makau

Work experience
  • Support Operations Manager – Assist in planning, coordinating, and supervising daily security operations.
  • Team Supervision – Oversee security supervisors and guards, ensuring discipline, professionalism, and adherence to company policies.
  • Deployment & Scheduling – Manage duty rosters, staff allocation, and ensure adequate coverage at all sites.
  • Training & Development – Conduct on-the-job training, drills, and refreshers to maintain service standards.
  • Incident Management – Respond to emergencies, investigate security breaches, and prepare reports.
  • Client Relations – Act as a link between clients and management, handling complaints and ensuring service satisfaction.
  • Compliance & Reporting – Ensure adherence to legal, safety, and company regulations, and provide regular performance reports.
  • Operational Support – Step in for the Operations Manager when absent and ensure smooth continuity of operations.

david makau

Work experience
  • Freelancing Profile – Account Manager & Writer at   AWESAM WRITERS
  • 🔹 Title/Headline:
  • Account Manager
  • Content & Business Writer
  • Client Relationship Specialist
  • 🔹 Profile Summary:
  • I am a results-driven Account Manager and Professional Writer with strong expertise in client relationship management, content creation, and business communication. With experience in handling diverse accounts and delivering tailored solutions, I specialize in managing projects, building client trust, and ensuring service excellence.
  • As a writer, I create clear, engaging, and impactful content ranging from business documents, proposals, reports, articles, blogs, and marketing copy. I combine creativity with strategic thinking to produce work that informs, persuades, and adds value.
  • 🔹 Core Skills:
  • Account & Client Relationship Management
  • Business Writing & Reports
  • Proposals, Company Profiles & Presentations
  • Articles, Blogs & Creative Writing
  • Research & Editing
  • Project Coordination & Team Support
  • Communication & Negotiation
  • 🔹 What I Offer:
  • ✅ Professional management of client accounts with consistent follow-up and reporting
  • ✅ Well-researched, original, and audience-focused writing
  • ✅ Timely delivery and attention to detail
  • ✅ Ability to adapt writing style for corporate, creative, or academic needs
  • 🔹 Goal:
  • To help businesses and individuals communicate effectively, strengthen client relationships, and achieve their objectives through strong account management and high-quality writing.

Related persons

Lennox Ruwa

 8/21/2025
Provided a score of  
10
  for david makau