About

Result-oriented, intelligent, organized, and motivated individual. I am seeking this available position with the organization in an effort to utilize years of experience to fulfill the company's strategic requirements. To achieve exceptional results through positive leadership, team work, sound management as a contribution to the organization & society. A highly organized and hard-working individual looking for a responsible position to gain practical experience. To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience

Skills

  • Good Customer Service Skills
    8
  • Warehouse managemnt
    7
  • Logistics and supply chain management
    8
  • environmental scientist
    8
  • Environmental social impact assessment
    10
  • environmental planning
    9

Experience

david kibet cheseny

Work experience
  • December, 2021 - December, 2023
  • Fulltime
  • 1. Handle customers’ orders, complaints and providing
  • appropriate solutions and alternatives the time limits
  • 2. Consistently leading my team of 5 members to meet weekly,
  • monthly & annually order targets.
  • 3. As a team lead, I created an inspiring team environment and
  • with an open communication culture between jumia agents,
  • vendors and customers.
  • 4. Creating awareness of SOPs and conducting weekly QCs of our
  • orders which helped to reduce delivery of wrong/missing
  • items hence improving store ratings/good reviews from
  • customers
  • 5. I was regularly assigned various projects due to my work ethics
  • and ability to work professionally with customers.
  • 6. Assigning orders to delivery agents (riders) and monitoring
  • them via urbanninja

david kibet cheseny

Work experience
  • October, 2021 - December, 2021
  • Fulltime
  • Data and order processing (including activities pertaining preparation,
  • communication, collection, entry and report on order status.
  • Offloading and receiving orders from first mile hub.
  • Planning and managing logistics, warehouse, transportation and customer services.
  • Assigning orders to different delivery agents to different routes

david kibet cheseny

Education
  • Bachelors’ degree of science in Environmental science at   kisii university
  • September, 2016 - September, 2021
  • Fulltime
  • Subfields include;
  • Ecological surveys & techniques. EIA & Audit, EIS, Environmental & international
  • relations. Environmental law & policy. National environmental planning & management.
  • Quality management & workshop practices. Environmental risk management.
  • Communication skills. Environmental planning and project analysis.

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