Skills

  • Accounting
  • Administration
  • Advertising
  • Banking
  • Business Development
  • Finance
  • Management
  • Marketing

Experience

daniel amoke

Work experience
  • Responsibilities
  • Recruiting, training and supervising staff.
  • Agreeing and managing budgets.
  • Creating staffing rotas.
  • Ensuring compliance with licensing, hygiene and health and safety legislation.
  • Promoting and marketing the business.
  • Overseeing stock levels and ordering supplies

daniel amoke

Work experience
  • November, 2018 - November, 2021
  • Fulltime
  • Responsibilities.
  • Market Knowledge and innovation
  • Accountability:
  • Sales to Retail customers with operational rigor and compliance with KYC requirements:
  • Deliver exceptional sales performance by identifying and meeting customer needs through selling & cross selling of Bank’s consumer lending products.
  • Provide quality lead generation and effective follow up to generate and convert quality leads into sales.
  • Participate in sales campaigns to meet specific targets.
  • Submit completed application forms of different products in line with Bank policies and requirements and submit to Team Leader for review
  • Comply with general Operational risk & Rigor requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulation.
  • Customer Service
  • Provide excellent customer service in line with Barclay’s bank values.
  • Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner.
  • Build relationships with internal service providers (Operations and the KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
  • Open scheme loan accounts referred by the Scheme Loans Relationship Managers to various companies.

Related persons

Rose MkokManagement, Customer service, Banking