About

With a strong background in credit management and business development, I have developed a deep appreciation for building trust with customers, managing credit responsibly, and ensuring smooth service delivery. In my previous role as a Credit Controller, I was responsible for following up on pay...

Skills

  • English
  • Swahili

Experience

Cosmus Nyinge

Work experience
  • Lead, mentor, and manage the Credit Control team, fostering a culture of professionalism, efficiency, and empathy.
  •  Assign workloads, set performance objectives, conduct regular performance reviews, and identify training needs.
  •  Develop and implement efficient workflows and processes for the credit control section.
  •  Develop, implement, and regularly review the hospitals credit control policies and procedures, ensuring they align with the
  • hospital's mission and financial goals.
  •  Oversee the entire debtor’s book (patient and third-party receivables) and ensure timely collection of all outstanding debts.
  •  Monitor aged debt reports closely and implement a proactive, staged approach to collections (reminders, statements, phone
  • calls, final demands).
  •  Manage relationships with external debt collection agencies and legal advisors, instructing them only as a last resort and in
  • accordance with hospital policy.
  •  Prepare accurate weekly and monthly cash flow forecasts based on expected collections.
  •  Prepare monthly credit control reports for the Finance Manager, detailing performance against targets, aged debt analysis, and
  • key challenges.
  •  Ensure all interactions with patients and their families are handled with sensitivity, professionalism, and discretion, reflecting
  • the caring values of the hospital.
  •  Ensure monthly collection targets are met to support operational and investment cash flow stability
  •  Oversee effective billing and accurate revenue capture processes
  •  Manage all accounts receivable and maintain strong customer relations
  •  Reconcile accounts and issue timely statements and client letters per hospital policy

Cosmus Nyinge

Education
  • January, 2014 - December, 2018
  • Fulltime

Related persons

Patroniller KitsaoACCOUNTANT/GENERAL CASHIER at SHEIKH ALI OCEANIC FREIGHTERS LTD