Skills

  • System administration
  • ICT
  • IT

Experience

Chris Nganga

Work experience
  • Identifying opportunities and advising management on the adoption of ICT protocols.
  • Installation and administration of PBX telephone extensions.
  • Installation and monitoring of CCTV infrastructure.
  • Performing regular system upgrades and offering timely technical support to users.
  • Spearheading the collaboration between the IT department and other stakeholders to ensure business continuity.

Chris Nganga

Work experience
  • Administration of Microsoft Exchange cloud.
  • Implementing Microsoft Office 365 and managing user profiles on Windows and Android devices
  • Administrating SCCM for the distribution of software and applications to devices remotely.
  • Inventory management and tracking of ICT Assets

Chris Nganga

Work experience
  • Introduced and spearheaded the adoption of Dynamics 365 Business Central as an ERP solution, leading to increased efficiency in business practice.
  • Set up the ICT department in areas of network, cloud mail servers and virtual private servers.
  • Led the ICT team in service delivery and operations.
  • Introduced biometric-access control apparatus and revamped the cctv surveillance infrastructure.

Chris Nganga

Work experience
  • Handled mail server administration, installed and monitored Microsoft Office 365.
  • Handled web administration, that is, conducting all administrative tasks relating to CPANEL.
  • Responded to frequently asked questions.
  • Initiated and deployed hardware and software projects.
  • Oversaw the adoption of ICT systems and policies in affiliate organizations.
  • I built and maintained effective relationships with external partners, suppliers and vendors.

Chris Nganga

Work experience
  • February, 2019 - August, 2020
  • Fulltime
  • Provided support for the day-to-day office IT operations and management of IT systems in place.
  • I was tasked with setting up of workstations, and managed fixes and repairs as per the SLA’s.
  • I was the custodian of the IT asset register and ensured timely renewal of software licenses.
  • Coordinated with external vendors to ensure optimum service delivery
  • Deputized the IT Manager.

Chris Nganga

Work experience
  • January, 2016 - January, 2019
  • Fulltime
  • Led software adoption projects in different counties in Kenya in collaboration with Swisscontact foundation.
  • Championed product awareness through both organic and media-based campaigns.
  • Acted as a technical support consultant for Equity Bank’s EazzyChama software service.

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