Chidinma Erhabor

Pro

Connections 1

Account Manager at LawPavilion

since January, 2022

ch***e2@gmail.com

About

I am an experienced Account Manager with a proven track record in client relationship management and revenue optimization. Currently at LawPavilion since January 2022, I excel in negotiating contracts, providing strategic advisory, and ensuring timely delivery of solutions, which has resulted in high client retention and satisfaction. My role involves transparent communication with stakeholders, upselling within existing accounts, and implementing continuous improvement initiatives. Previously, I worked as a Direct Sales Executive at Airtel, Nigeria, from September 2019 to October 2021. There, I surpassed sales targets through proactive canvassing and strategic presentations, contributed to marketing and pricing strategies, and efficiently managed order processing. My efforts significantly boosted revenue growth and market positioning for Airtel.

Skills

Communication
9
Teamwork
8
Problem-Solving
8
Creativity
8
Leadership
8
Digital Advertising and social media management
9

Experience

Chidinma Erhabor

Work experience

Account Manager at LawPavilion

2022 -
Fulltime

Client Relationship Stewardship: Spearhead as the primary liaison, cultivating enduring relationships with clients, fostering trust, and aligning services with their evolving needs, resulting in a high client retention rate.
Contract Negotiation and Revenue Maximization: Proficiently negotiate contracts and closed agreements, consistently optimizing terms to maximize profitability while ensuring client satisfaction and long-term commitment.
Strategic Advisory Role: Develop and nurture as a trusted advisor, fostering strong rapport with key stakeholders and executive sponsors, guiding them through complex solutions and aligning services with their business objectives.
Timely Solutions Delivery: Ensure prompt and successful delivery of LawPavilion's solutions, meeting and surpassing client objectives, thereby enhancing satisfaction and loyalty among the client base.
Transparent Stakeholder Communication: Effectively communicate monthly or quarterly progress on initiatives to both internal teams and clients, ensuring transparency and alignment of goals, fostering trust and collaboration.
Upselling and Sales Quota Attainment: Strategically identify opportunities within existing client accounts, successfully expanding business avenues and contributing significantly to meeting or surpassing sales quotas.
Continuous Improvement Initiatives: Actively identify and implement areas for service enhancement, leveraging client feedback to improve offerings, resulting in increased client satisfaction and loyalty while meeting evolving market demands.

Chidinma Erhabor

Work experience

Direct Sales Executive at Airtel nigeria plc

September, 2019 - October, 2021
Fulltime

Demonstrated a consistent track record in surpassing periodic sales targets by employing proactive canvassing techniques and strategic client presentations, contributing significantly to revenue growth and team success.
Assisted in providing insights for developing effective marketing and pricing strategies, leveraging on-ground observations and customer feedback to refine approaches, resulting in improved market positioning.
Proficiently showcased product features to potential customers, employing a compelling and informative presentation style that significantly contributed to increased customer interest and engagement, resulting in enhanced sales conversion rates.
Initiated successful lead generation by proactively contacting potential customers, skillfully setting up appointments, and effectively presenting company products, resulting in a heightened number of qualified leads and increased sales opportunities.
Meticulously managed order processing tasks, efficiently completing and submitting order forms, ensuring accuracy and timely processing, thereby streamlining the sales cycle and enhancing customer satisfaction.
Actively represented Airtel at trade shows and industry-related events, effectively networking and promoting company products, resulting in increased brand visibility and expanded customer reach within the target market.
Kept comprehensive and accurate sales reports detailing sales figures and progress, aiding in informed decision-making. Adeptly prepared persuasive sales proposals for potential buyers, effectively highlighting product benefits and driving sales conversions.