About

An experienced individual in various sectors including financial institutions and transport and logistics industry, with a high proficiency in managing operations, client’s accounts, interpersonal relationships and security. I possess strong leadership skills, great communication skills and customer service skills.

Skills

  • customer relations management
    7
  • Operations Management
    7
  • Team management and leadership
    7
  • Excellent communication and interpersonal skills
    7
  • Finance and Accounting Skills
    4

Experience

Chanda Mulenga

Work experience
  • November, 2022 - November, 2023
  • Fulltime
  • 1. Preparation of daily activity reports.
  • 2. Documentation of logistics activities.
  • 3. Preparations of logistics expense.
  • 4. Managing fuel allocations for various trips.
  • 5. Generating expense sheets.
  • 6. Managing drivers.
  • 7. Plan vehicle maintenance.
  • 8. Managing drivers
  • 9. Management of loading and offloading of trucks.
  • 10. Collecting proof of delivery documents at the end of each trip.
  • 11. Assisting the planning team with loads planning.
  • 12. Briefing on truck status in meetings.
  • 13. Updating driver’s details in the driver management system.
  • 14. Liaising with clearing agents

Chanda Mulenga

Education
  • September, 2021 - September, 2022

Chanda Mulenga

Work experience
  • December, 2018 - November, 2022
  • Fulltime
  • 1. Coordinating and overseeing the daily depot operations.
  • 2. Managing and supervising depot staff team.
  • 3. Assignment of tasks to depot staff and general workers.
  • 4. Physical container stock taking.
  • 5. Uploading daily container movements in the system (EPMS).
  • 6. Conducting appraisals for depot staff members evaluate work and recommend changes.
  • 7. Recruitment of general workers.
  • 8. Plan equipment maintenance.
  • 9. Conducting yard inspections.
  • 10. Preparing monthly container billing reports for all shipping lines.
  • 11. Arrange for depot staff tools and equipment.
  • 12. Managing relationships with shipping lines.
  • 13. Managing container operations from depot offloading to export releases.
  • 14. Implement environmental protection policies and procedures.
  • 15. Preparing depot related monthly and quarterly health, safety and security reports.

Chanda Mulenga

Work experience
  • 1. Preparing financial reports.
  • 2. Process tax payments.
  • 3. Maintaining, updating, and retrieving financial information
  • 4. Issuing cash receipts and reconciliation of transactions.
  • 5. Preparing quotations, purchase orders and invoices.
  • 6. Petty cash management.
  • 7. Review and audit financial statements and reports.
  • 8. Provide administrative support.
  • 9. Plan and organize work load.

Chanda Mulenga

Work experience
  • 1. Setting up customer accounts and managing them.
  • 2. Resolving product or service problems.
  • 3. Maintaining customer records.
  • 4. Advising customers on suitable financial products.
  • 5. Selling financial products.
  • 6. Capturing financial transactions.
  • 7. Handle changes in client policies.
  • 8. Analyzing client’s financial data.
  • 9. Complete loan contracts and teach clients on policies and regulations.
  • 10. Debt Recovery.
  • 11. Generating reports on outstanding loans.
  • 12. Analyze active loan files on a regular basis.
  • 13. Respond to applicants’ questions and resolve any loan related issues.
  • 14. Monitor borrower adherence to loan covenants.
  • 15. Operate in compliance with laws and regulations

Chanda Mulenga

Education

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