About

As a dedicated and versatile professional, I thrive in the dynamic realms of freelancing, virtual assistance, and international logistics coordination. With a background as a proficient freelancer virtual assistant, I have honed my skills in providing top-notch chat support and administrative assis...

Skills

  • Administration
  • Customer service
  • Procurement
  • Supply Chain
  • Logistics and supply chain management
  • Microsoft Office (Word/Excel)
  • email management
  • cold calling
  • Data Entry
  • English and Kiswahili
    10

Recommendations

Joseph Mboya

9/18/2023
6

"Good team player"

Experience

Catherine Mbithe Munyao

Work experience
  • Proactively inform necessary parties in case of deviations in
  • shipments.
  • Review and confirmation of global shipments
  • Close cooperation and support of colleagues from all locations
  • Monitor and upload proofs of arrival
  • Document review and correction if necessary
  • Additional tasks and responsibilities can be added by the Global
  • Logistics Manager
  • Monitor all airfreight movement within the selecta group.
  • Uphold communication to the locations when deviations occur.
  • Independent monitoring of global air freight shipments.
  • Provided Accurate and appropriate information in response to
  • customer inquiries within the appropriate time.
  • Managed social media accounts and created content for website
  • which brought the company to the front line.
  • Address customer service inquiries in a timely and accurate
  • fashion.
  • Properly directed inbound chats queues to improve flow.
  • Collected customer feedback and made process change that
  • enabled the company to exceed satisfaction goals.
  • I managed to Build customer loyalty by placing follow-up
  • messages to customer that reported product issues

Catherine Mbithe Munyao

Work experience
  • Preparing LPO’s and LSO’s and dispatch of the same
  •  Receiving and Issuing Stores
  •  Evaluation of Tenders , EOI and quotations.
  •  Assisting in the preparation of binding documents.
  •  Carrying out market survey
  •  Preparation, dispatch and opening of quotations.

Catherine Mbithe Munyao

Work experience
  • September, 2015 - December, 2017
  • Fulltime
  • Preparing LPO’s and LSO’s and dispatch of the same
  •  Receiving and Issuing Stores
  •  Evaluation of Tenders , EOI and quotations.
  •  Assisting in the preparation of binding documents.
  •  Carrying out market survey
  •  Preparation, dispatch and opening of quotations.

Catherine Mbithe Munyao

Work experience
  • Preparing LPO’s and LSO’s and dispatch of the same
  •  Receiving and Issuing Stores
  •  Evaluation of Tenders , EOI and quotations.
  •  Assisting in the preparation of binding documents.
  •  Carrying out market survey
  •  Preparation, dispatch and opening of quotations.

Catherine Mbithe Munyao

Work experience
  • Monitoring and ensuring good and clean office working environment.
  •  Ushering visitors in conjunction with the receptionist and contacting the
  • relevant people to be visited
  •  Coordinating office activities and operations to secure efficiency and
  • compliance to company policies.
  •  Supervising administrative staff and dividing responsibilities to ensure
  • performance.
  •  Managing phone calls and correspondence e.g. (e-mail, letters,
  • packages etc.)
  •  Compiling minutes In General Meetings
  •  Attending Trainings Organized by the Company

Catherine Mbithe Munyao

Education
  • January, 2011 - October, 2014
  • Fulltime
  • Purchasing & Supply Chain Management

Related persons

Joseph MboyaAccountant at The National Treasury
Maurine WamaithaAdministrator at Meridian Health Group Ltd.

Joseph Mboya

9/18/2023
6

"Good team player"