About

I’m an experienced administrative and scheduling professional with a strong background in customer service, operations support, and logistics—especially within healthcare and service-based environments. I specialize in keeping things running smoothly behind the scenes, whether that means managing calendars, coordinating multiple moving parts, or supporting clients with care and professionalism. With over 5 years of experience, I’ve worked across organizations like JSSA, DHL, and George Washington University, where I’ve handled everything from high-volume appointment scheduling to international shipping compliance and simulated medical scenarios for clinical training. What sets me apart is my calm, organized approach and my ability to communicate clearly with people from all walks of life—patients, caregivers, executives, and customers alike. I’m tech-savvy, adaptable, and genuinely enjoy creating systems that help others thrive.

Skills

  • Retail
  • Customer Service and Support
  • Healthcare