About

I am a technology enthusiast with 4 years of diverse industry experience. My passion for technology drives my innovative mindset and adaptability. With expertise in SaaS business development, data analysis, and web applications, I am committed to leveraging technology to propel businesses forward and create transformative solutions

Skills

  • technical support
    8
  • Customer Service and Support
    10
  • QuickBooks Online Accountant
    8
  • technical writing
    10
  • System administration
    8
  • IT Sales&Account Management
    10
  • Excellent communication and interpersonal skills
    10
  • Windows
    10
  • Knowledge in Linux and the command line
    8
  • Project Management
    9
  • Data Management
    9

Experience

caroline Muchiri

Work experience
  • First level system support activities.
  • Building credibility and strong business insight, tailoring the value proposition to fit customers’ needs.
  • Proactively building and managing customer relationships.
  • Developing contracts and agreements with cooperate customers.
  • Opening and maintaining customer accounts.
  • API integration of Company System with other Systems
  • Accounting duties using Quickbooks.
  • Leveraging social media and brand recognition activities
  • Collaborating with sales and marketing departments to support client acquisition.
  • Pitching ideas for business development to executive team and gave in-depth presentations to clients
  • using effective communication skills.

caroline Muchiri

Work experience
  • Aggregating and cleaning program data from multiple data files and sources
  • Spotting and correcting inaccuracies in the underlying data
  • Interpret datasets and provide ongoing feedback on insights derived from data
  • Work closely with the Analysis, Monitoring, and Evaluation Team and where appropriate the relevant
  • Programs teams to improve data management, and aggregation.
  • Created comprehensive Excel spreadsheets to organize large datasets

caroline Muchiri

Work experience
  • Developing web applications (both front end and back end), ensuring user requirements are met.
  • Designing database systems for web applications, ensuring efficient data storage and consistency.
  • Writing reusable, testable, and clean code.
  • Maintaining web applications, ensuring uptime and dependability.
  • Working with designers to ensure that web applications developed are intuitive and user-friendly.
  • Providing technical support to users when required.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Applied working knowledge of software lifecycle to develop and lead software efforts.

Related persons

Sherri Agriculture, Business Development, Customer service