Skills

  • Administration
  • Customer service
  • Digital Advertising
  • Marketing
  • Office management
  • Sales

Experience

Caroline Waithira

Work experience
  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire about their payment status
  • Negotiate payment deadlines and plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors to avoid issues in the future
  • Update accounts status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary

Caroline Waithira

Work experience
  • September, 2020 - April, 2021
  • Fulltime
  • Packing spectacles, lenses and frames for delivery to other branches
  • Updating customer list
  • Receiving customers and helping them choose the right frames
  • Dispensing of spectacles

Caroline Waithira

Education
  • September, 2019 - August, 2021
  • Fulltime
  • Public speaking, intercultural communication, principles of communication, Media & society, business communication, language & communication, photography, writing for media & copywriting, introduction to mass communication, group and interpersonal communication, graphic design & production, ICT, media law & ethics, radio production, diploma project, video & film production, public relations, media planning

Caroline Waithira

Education
  • I studied basic study skills, public relations, intercultural communication, introduction to computer, introduction to communication, introduction to media, language and communication, news reporting, leadership, communicator & society, photography, graphic design & production

Caroline Waithira

Work experience
  • August, 2017 - September, 2019
  • Fulltime
  • Receiving calls
  • Attending to prospective clients
  • Filing office documents
  • Scanning and photocopying
  • Arranging appointments for the director

Related persons

Jiji Online MarketPlace LimitedHead of Talent Acquisition (Hiring for Kenya, Uganda & Tanzania) at Jiji Kenya
irene nandwaAdvertising, Business Development, Customer service
wanjeri kariukiJunior Software Developer at Finplus Group