Skills

  • HTML/CSS 
  • Typing Skills
  • Microsoft Office
  • Python
  • Excel
  • MS Sql Server
  • Sql
  • System administration
  • Bootstrap
  • Data Analysis

Recommendations

Josphat Ngila

3/27/2026
Provided a score of  
10
  for bonie nkilah

kelvin mburu

8/4/2023
9

"Experienced IT Support with ability to analyze, troubleshoot and maintain both hardware components as well as office productivity applications. Highly focused and results orientated in supporting complex deadline driven operations."

2 recommendations in total
See all recommendations

Experience

bonie nkilah

Work experience
  • 1. Corporate Applications / ERPs: (global IT Access to services). More on SAP functionality.
  • 2. Exchange Online Administration Portal, IT Administration, Portal, Service Desk, Speed test, SAP, SAP BI.
  • 3. enforcing existing IT policies and developing relevant guidelines and policies e.g. online security, passwords, back-up procedures, anti-virus solutions, etc.
  • 4. global active directory / OKTA services management.
  • 5. global directory services for joiners and leavers and email groups are managed and updated. Updates local directory services.
  • 6. Local Area Network (LAN) and internet.
  • 7. Helped provide support for staff access to payroll (local service)
  • 8. Carried out system upgrades, patching and backups as applicable.
  • 9. Performed systems/application development support as necessary.
  • 10. Assisted in providing user support and training in corporate applications such as SAP, HRIS, PERPAY, Office 365 software and OneDrive.
  • 11. Assisted in providing oversight on the IT support of three offices by ensuring IT resource person are oriented and supported sufficiently.
  • 12. Assisted in Monitoring and ensuring application/compliance of IT policies and guidelines, established processes and procedures by all end users.
  • 13. Assisted in providing orientation and training of IT related policies to new staff.
  • 14. Assisted to Implement innovative technologies and solutions within the Plan International.

Related persons

Kioko WilliamsHTML/CSS , Customer service, Microsoft Office
Shabrai KIgeographic information system and remote sensing, Geography

Josphat Ngila

3/27/2026
Provided a score of  
10
  for bonie nkilah

kelvin mburu

8/4/2023
9

"Experienced IT Support with ability to analyze, troubleshoot and maintain both hardware components as well as office productivity applications. Highly focused and results orientated in supporting complex deadline driven operations."

2 recommendations in total
See all recommendations