Skills

  • Customer service
  • Sales

Experience

Blazh Dimitrov

Work experience
  • April, 2024 - September, 2024
  • Fulltime
  • Assisting customers with their issues and questions via chat, email and phone;
  • Managing the customers’ accounts;
  • Troubleshooting unsuccessful money transfers via debit/credit cards and bank transfers;
  • Disputing unauthorized transactions;
  • Navigating the customers to properly understand and use the various services the platform offers;
  • Collaboration with internal teams via internal support systems (Slack, Confluence, Teams, etc.)

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