Skills

  • IT

Experience

Benni Johnson

Work experience
  • Support and maintain organizational computer systems, desktops, and peripherals
  • Install, diagnose, repair, maintain, and upgrade organizational hardware and equipment
  • Ensuring optimal workstation performance
  • Support user request through ServiceNow ticketing system
  • Assistance on Software related issues (Standard & Non-Standard)
  • Configure and troubleshoot Microsoft Office 365 account for users
  • Deploy various software under Microsoft AD and Intune Azure
  • Configure and troubleshoot Meeting room (Audio and Video Equipment)
  • Manage stock through ServiceNow Asset Management
  • Create and monitor user authentication through Duo Authentication