About

• Passionate and with knowledge in finance, customer service, auditing, taxation and insurance. • Computer literate and conversant in MS Office, Excel and QuickBooks. • Skilled in doing asset tagging, feasibility studies, research and other related activities. • Effective in a multi-tasking and high-pressure environment. • Good communication and interpersonal skills. • Problem solving abilities. • Excellent attention to detail and analytical skills.

Skills

  • Accounting
  • Administration
  • Banking
  • Customer service
  • Finance
  • Marketing
  • Office management
  • English and Kiswahili

Experience

BENJAMIN MALALA

Work experience
  • 1. Receiving invoices, verifying and generating DNRs.
  • Generating credit notes, undercharge and overcharges from the invoices received
  • 2. Making of price changes, printing of shelf labels.
  • 3. Expensing all products for internal use.
  • 4. Providing assistance in terms of technical support and coordinating of returns, excess
  • products, stock in transit from other branches and damages to respective suppliers and
  • other Quick Mart Supermarket branches.
  • 5. Generating and verifying orders that they comply with the budget and the stores ordering policy, delivery notes, RQs and purchase orders.
  • 6. Providing assistance to the branch's customer service, customer tills and category buyers both in technical assistance, ordering process, verifying the orders before sending them to
  • respective suppliers.
  • 7. Acting as the Branch Inventory Leader (BIL) helps in stock taking, verifying of stock with the Loss Control team.
  • 8. Generating reports to make sure the category buyers ,Deputy Branch manager, the Branch manager and the management are well informed of the Branch's performance in terms of stock outs, detention rates, gold and silver SKUs.

BENJAMIN MALALA

Work experience
  • ●Contact new clients to confirm receipt of funds, process flow and product information.
  • ● Set up payment, schedules for monthly utilities, vendor services and other repeated expenses.
  • ● Prepare and dispatch contract notes, statements, business
  • confirmations/appreciations, withdrawal/switches confirmation.
  • ● Maintained adequate petty cash on hand for typical expenses and tracked usage.
  • ● Processed staff expenses, vouchers and reconciled expenses against statements.
  • ● Improved internal handling of cash and credit management by optimizing control policies and guidelines.
  • ● Customer care services, accounting, public relations, records management, record reconciliations, sorting, budgeting, and creating invoices.
  • ● Check monthly bank statements against account information to identify and resolve discrepancies.
  • ● Filing VAT, commercial awareness of the retail industry.
  • ● Developing plans for financial growth, evaluating and managing possible risk and threats.
  • ● Office administration and staff management, creating documents, sending memos and emails, filing and organizing office documents such as reports and confidential records.
  • ● Filling and submitting tenders, serving as the office receptionist, taking notes and writing minutes memos.

BENJAMIN MALALA

Education
  • Finance