About

IT Manager, System and Network Administrator, Logistics Management, Digital Marketing Strategy, IT Consultant (Erp Project, SAP, CRM, Website, Mobile and Web Application).

Skills

  • IT support skills like troubleshooting and repair
    10
  • Computer Networking & Internet
    10
  • • Networking and Security • General IT support
    10
  • Hosted VoIP system Configuration
    8
  • Logistics and supply chain management
    9
  • French
    10
  • English
    8
  • Spanish
    6

Experience

belloh francis Kra

Work experience
  • Ensure that all the IT environment is safe ( Good security on the network infrastuctures and the devices and bring L1,L2 & L3 support.
  • Responsible of the IT team.

belloh francis Kra

Work experience
  • Managing Windows, Linux, or Mac systems
  • Upgrading, installing and configuring application software and computer hardware
  • Troubleshooting and providing technical support to employees
  • Creating and managing system permissions and user accounts
  • Performing regular security tests and security monitoring
  • Maintaining networks and network file systems

belloh francis Kra

Work experience
  • August, 2020 - November, 2021
  • Fulltime
  • Manage all IT projects, Digital marketing, Technical service & Logistics

belloh francis Kra

Work experience
  • Responsible for the smooth operation of IT systems , installation and maintenance of computer hardware, software and networks of Jumia Mall, Jumia Services , Jumia Food ,Jumia Travel and others.
  • Duties
  • Manage information technology and computer systems
  • Provide the necessary support to the users of the company. - Plan, organize, control and evaluate electronic data operations.
  • Ticketing Solution: Zendesk, Freshdesk, Sales Force , configuration integration with Xcally callcenter platforms
  • Ensure the working sessions, and reports with IT support from Porto, France and external partners (more than 6 countries).

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