Angela Kioko

ki***ka@gmail.com

4/10/2026

Provided a score of

for Angela Kioko

Work experience

Presented weekly reports to the company management and other stakeholders for decision-making.
Used my communication skills to control a call, listen to and target the objective of the individual customer while maintaining efficiency and productivity, and meeting set daily targets.
Met and exceeded production goals by working the number of hours scheduled and surpassing the expected number of calls daily.
Provided accurate, timely, and professional communication to clients in a courteous manner, and ensured the customer are armed with enough information while making a purchase.
Recorded all conversations with clients, kept details of inquiries or complaints, and action steps are taken to satisfy the customer.
Ensured the company’s reputation was maintained at all times, by offering prompt solutions to customers’ queries and complaints.
Accurate data entry and formatting, for every interaction with a client.
Enthusiastically served customers contacting the call center, accurately escalated calls, and reported the customer’s feedback for action.

Education

Involves studying the way in which humans and natural sytems can adjust to the impacts of climate change.
It encompasses understanding the causes, mechanisms and impacts of climate change on various scales.
Identifying the vulnerability of human and natural systems to climate change as well as the potential hazards and risks associated with extreme weather events.
Developing strategies to manage and conserve natural resourcesand biodiversity in response to climate change.
Assessing the impacts of climate change on human health.
Analyzing the economic, social and cultural impacts of c;limate change on communities, developing policies and strategies to address these impacts and promote resilience.

Work experience

Processed and reviewed the Environmental Impact Assessment and Environmental Audits reports facilitating field research and surveys on issues of concern to the environment.
Collected relevant data and prepared policy documents on the environment that facilitated issuing of permits and licenses for solid waste collection, transportation, dumping, recycling as per waste regulation, 2006, and noise pollution.
Monitored and evaluated county projects through regular inspections to determine the level of compliance of facilities to the Environmental Management and Coordination (Amendment) Act, 2015 within Kajiado County.
Created awareness on environmental concerns through seminars, panel discussions, and workshops on World Environmental days thus sensitizing local communities on the environment.

James Rayani Taveta Crop Officer at Taita Taveta County

4/10/2026

Provided a score of

for Angela Kioko