Skills

  • Работа с клиентами
  • Управление персоналом
  • Английский
    8

Experience

Anastasiia Zhdanova

Work experience
  • September, 2020 - November, 2020
  • Fulltime
  • Managed a team of 15 SEO project managers to provide the highest level of service.
  • Teamwork: motivation to exceed expected goals, targets.
  • Responsibility for hiring process: hired 7 new SEO PMs.
  • Building strong relationships with existing clients: ensuring customer success and satisfaction, responding to complaints, managing issues.
  • Promoting the expansion of business with existing clients: ensuring that company products help customers deliver their business goals.
  • Negotiation commercial offers, contracts on behalf of the company.
  • Preparation and presentation reports.

Anastasiia Zhdanova

Work experience
  • The effectively managed team of over 40 employees in 2 locations (Kyiv, Dnipro). Drive execution.
  • Empower the team: adaptation, motivation, inspiration, and development of employees. Being able to see two viewpoints.
  • Effective management and execution of the P&L: budgeting and financial planning of cash lows, optimization of costs.
  • Experienced in commercial and contractual management with excellent negotiation skills.
  • Experienced in building long term, fruitful business relations with partners and customers.
  • Ensured a high level of customer service.
  • Succeed in the company’s representation during worldwide events, exhibitions, sales calls.
  • Key Account Manager for clients (10+) from A-group.

Anastasiia Zhdanova

Work experience
  • September, 2017 - January, 2018
  • Fulltime
  • Succeed in overseeing the day-to-day administrative and operational functions of a company.
  • Lead a team of 30+: sales&marketing, MICE&business travel, admin staff, help to develop their skills.
  • Succeed in strategic planning/execution of sales and marketing activities to achieve the company KPIs (Sales, Margin, EBITDA).
  • Control company budget and costs.
  • Experienced in building and maintaining long-term relationships with clients, partners, customers.
  • KAM for clients from A-group, B2B business.
  • Personal involvement in the Sales process: company presentation, participation in the RFP process; preparation, and approval of the commercial offer, closing deals.
  • Networking: attending conferences, meetings, and industry events.
  • Reporting on a regular basis to the CEO group of companies.